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Old 05-07-2019, 07:12 AM   #11  
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It still shows the old date in Version. Plus I deleted it to reinstall it and now it wonít install.
Yeah that doesnít sound right. Iíd call the iPad support guys today.
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Old 05-09-2019, 06:17 AM   #12  
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It still shows the old date in Version. Plus I deleted it to reinstall it and now it wonít install.
I have the exact same issue. My HOT and Crewpad app wouldnít update so I deleted it thinking Iíll reinstall them. Now when I click install, it says processing and nothing happens. Been going on a year. New apps pushed by company installs just fine though.
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Old 05-10-2019, 05:23 AM   #13  
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I have the exact same issue. My HOT and Crewpad app wouldnít update so I deleted it thinking Iíll reinstall them. Now when I click install, it says processing and nothing happens. Been going on a year. New apps pushed by company installs just fine though.

Check the apple id you are using. If you are logged into itunes with a different id than the one you originally used to load the app, it wonít update. You have to update with the same id you used to load the app.
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Old 05-12-2019, 02:16 AM   #14  
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Check the apple id you are using. If you are logged into itunes with a different id than the one you originally used to load the app, it wonít update. You have to update with the same id you used to load the app.
I've checked. Same apple ID I've always used for all my apps. Have never used any other ID for my apple ID. It's not even updating that's the issue, it's installing since I deleted it because it wouldn't update.
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Old 05-12-2019, 05:32 AM   #15  
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I had problems updating my apps. Called iPad support, spent over an hour in the phone. What happened was when I did a scheduled IOS update with Apple they downloaded a beta version without me knowing. They do this to test different things and you will not know it. Well it was not compatible with the company apps so they would not load. I could not tell because the iOS number was the same as normal version. If you already have the IOS you cannot reload it. So I had to zero out Ipad and start all over. To fix everything took me over two hours.
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Old 05-12-2019, 06:46 AM   #16  
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I've checked. Same apple ID I've always used for all my apps. Have never used any other ID for my apple ID. It's not even updating that's the issue, it's installing since I deleted it because it wouldn't update.
Yep, mine is the same problem. I get the updates for content locker and JeppFD-Pro etc but not Vector and other apps. I donít use Vector so Iím not worried about it. Hopefully the next iOS update will fix it
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