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Frontier passenger arrested Easter weekend

Old 04-27-2019, 06:13 PM
  #21  
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Airlines used to be only about safe, reliable transportation.
Now that’s generally assumed, and so here’s a flight crew today:

https://m.youtube.com/watch?v=fZfP4RNAh28
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Old 04-27-2019, 06:13 PM
  #22  
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Originally Posted by Excargodog View Post
Nope. Even the United CEO is worried about the sort of damage that adverse PR is going to do to the industry, and the sort of customer protection legislation or FAA rules that might come from it.

https://liveandletsfly.boardingarea....tomer-service/

If you think this episode does anything but hurt Frontier, then you are greatly mistaken



It doesn’t matter. Technically, Dr. Dao was probably in the right. He wound up with a generous settlement from United anyway:

https://www.cnn.com/2017/04/28/opini...los/index.html

Frontier lost the battle at “puddle of vomit on seat...”
People are gonna forget about this whole thing next week, and people will forget it for cheap fares. So they may lose for a week, then back to normal.
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Old 04-27-2019, 06:45 PM
  #23  
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Originally Posted by ASpilot2be View Post
People are gonna forget about this whole thing next week, and people will forget it for cheap fares. So they may lose for a week, then back to normal.

In your dreams. A few well publicized incidents and this is where we are heading:

https://www.congress.gov/bill/115th-...bill/1418/text

An excerpt:
(2) the passenger’s arrival at the passenger's destination is delayed by more than 4 hours after the originally scheduled arrival of the passenger, the air carrier—

(A) to automatically refund to the passenger the amount the passenger paid for the ticket;

(B) to find a seat for the passenger on another flight operated by the air carrier, on a flight operated by another air carrier, or on an alternative means of transportation, at no additional expense to the passenger, at the earliest available opportunity, if the passenger so chooses;

(C) to provide compensation to the passenger of $1,350 cash; and

(D) to provide a passenger with an amount equal to the cost of a meal; and

(3) the passenger's departure is delayed until the next day, the air carrier to provide the passenger with an amount equal to the cost of hotel lodging, in addition to the requirements of paragraph (2).
And this is one of the lesser problematic things in the bill.

The fact the Senate minority leader didn’t have the votes to get it out of committee last year doesn’t mean he won’t this year, if a few more prominent incidents occur.
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Old 04-27-2019, 07:00 PM
  #24  
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Originally Posted by Excargodog View Post
In your dreams. A few well publicized incidents and this is where we are heading:

https://www.congress.gov/bill/115th-...bill/1418/text

An excerpt:


And this is one of the lesser problematic things in the bill.

The fact the Senate minority leader didn’t have the votes to get it out of committee last year doesn’t mean he won’t this year, if a few more prominent incidents occur.
I dont see anywhere in there does it say if someone is acting a fool and causing a security issue that we can't take them off. There is no way that would pass.
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Old 04-27-2019, 07:26 PM
  #25  
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Originally Posted by ASpilot2be View Post
I dont see anywhere in there does it say if someone is acting a fool and causing a security issue that we can't take them off. There is no way that would pass.
I think you are being as naive as you were when you chose your board name. A passenger getting upset when there is vomit all over their kids seat/isn’t a security issue, it’s human nature.

And an FA or even a cockpit crew member trying to tamp down that anger by calling it that, is simply crying wolf. Crew members were given rather enormous discretion along those lines after 9/11. Abusing that discretion is the surest way possible to lose that discretion.

And as for the senator’s bill, there is PLENTY in it that would affect the airlines, their procedures, their concern for customer service, and for damn sure their profitability. You need to read it more fully. This part alone would cost most airlines millions of dollars a month. So much for profit sharing:

SEC. 102. MINIMUM COMPENSATION PROVIDED TO PASSENGERS INVOLUNTARILY DENIED BOARDING.
(a) In General.—Not later than 60 days after the date of the enactment of this Act, the Secretary shall revise the regulations under part 250 of title 14, Code of Federal Regulations—

(1) to eliminate the dollar amount limitations under paragraphs (2) and (3) of subsections (a) and (b) of section 250.5 of such title on the amount of compensation that may be provided to a passenger who is denied boarding involuntarily from an oversold flight; and

(2) to establish that an air carrier shall provide compensation to each such passenger of not less than $1,350 per flight.

(b) Termination.—Part 250 of title 14, Code of Federal Regulations, shall terminate on the date on which the regulations required by section 101(a) take effect.
Might do wonders for our ability to nonrev though...

Every cloud apparently has a silver lining...if you look hard enough for it.
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Old 04-27-2019, 07:37 PM
  #26  
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Originally Posted by Excargodog View Post
In your dreams. A few well publicized incidents and this is where we are heading:

https://www.congress.gov/bill/115th-...bill/1418/text

An excerpt:


And this is one of the lesser problematic things in the bill.

The fact the Senate minority leader didn’t have the votes to get it out of committee last year doesn’t mean he won’t this year, if a few more prominent incidents occur.
Bills like this pop up every year it seems, but like this one they don’t get far. Airlines aren’t going to allow BS like this get passed. They pay the right people make sure of it.
Anyhow I’m not sure why this is becoming such a big deal. I’m sure F9 made mistakes, hopefully they learn from those mistakes. Every time throw up has happened on my legs it’s handled properly. All we can do is move on, and see how it all shakes out.
The lady obviously did something bad enough for the cops to arrest her, that says enough for me. Like was said before, this will be an afterthought in week to two weeks.
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Old 04-28-2019, 12:44 PM
  #27  
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Thanks for understanding.
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Old 04-30-2019, 10:02 AM
  #28  
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Originally Posted by SFA320 View Post
Bills like this pop up every year it seems, but like this one they don’t get far. Airlines aren’t going to allow BS like this get passed. They pay the right people make sure of it.

Really?

https://thehill.com/policy/transport...seat-size-rule

https://www.usatoday.com/story/trave...aa/2003043002/
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Old 04-30-2019, 05:12 PM
  #29  
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And yet here we are. Nothing has changed.
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Old 05-01-2019, 02:47 PM
  #30  
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Originally Posted by Excargodog View Post
.......

It doesn’t matter. Technically, Dr. Dao was probably in the right. He wound up with a generous settlement from United anyway:

https://www.cnn.com/2017/04/28/opini...los/index.html

Frontier lost the battle at “puddle of vomit on seat...”

Technically, Dr Dao was criminally wrong. After voluntarily deplaning, he illegally and without clearance ran down the jetway and reboarded. Now there was plenty of “wrong” occurring on all sides of the equation, but the doctor was not “right” or innocent. United settled in attempt to bury the situation.

I agree that Frontier most likely lost the battle at “puddle of vomit on seat.”
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