Frontier passenger arrested Easter weekend
04-26-2019, 07:39 PM
#11
Line Holder
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Joined APC: May 2018
Position: FAA ATC
Posts: 29
Originally Posted by PulledBreaker
How about it's none of your ****ing business? Better?
We have almost 1500 pilots, and you want the information that only 2 can give?
We have almost 1500 pilots, and you want the information that only 2 can give?
04-26-2019, 08:50 PM
#12
Gets Weekends Off
Joined APC: Aug 2008
Position: Swing that gear
Posts: 354
Originally Posted by FAASTER
Yes, I do. I would like as much information as possible that isn't known by the public.
They were on hold with Mx control and didn't know anything about it.
04-26-2019, 09:59 PM
#13
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Joined APC: May 2018
Position: FAA ATC
Posts: 29
Originally Posted by Powderkeg
You’re welcome, happy to help.
In all seriousness...in this instance and any other news story where it’s “airline v. passenger” you have two sides to the story and then what really happened. But many passengers are looking for 15 minutes of fame and/or react poorly in these situations; more often than not the company press release more closely aligns with the truth, hence my cut/paste of the company position.
In all seriousness...in this instance and any other news story where it’s “airline v. passenger” you have two sides to the story and then what really happened. But many passengers are looking for 15 minutes of fame and/or react poorly in these situations; more often than not the company press release more closely aligns with the truth, hence my cut/paste of the company position.
04-27-2019, 06:41 AM
#14
Perennial Reserve
Joined APC: Jan 2018
Posts: 11,481
The legal term is res ipsa loquitor. It means “the thing speaks for itself.”
Basically, you lose the PR argument at “there was vomit on the seat...”and whatever happens after that point becomes secondary to the fact that customers don’t expect there to be vomit on their assigned seat when they board an airplane.
It’s Customer Service 101, and airlines are a customer service industry.
Basically, you lose the PR argument at “there was vomit on the seat...”and whatever happens after that point becomes secondary to the fact that customers don’t expect there to be vomit on their assigned seat when they board an airplane.
It’s Customer Service 101, and airlines are a customer service industry.
04-27-2019, 06:55 AM
#16
Gets Weekends Off
Joined APC: Feb 2006
Position: B-737NG preferably in first class with a glass of champagne and caviar
Posts: 5,903
Originally Posted by Excargodog
Google “frontier vomit arrest”
https://m.facebook.com/lynette.lipke...16470097362779
No way this couldn’t have been better handled.
https://m.facebook.com/lynette.lipke...16470097362779
No way this couldn’t have been better handled.
. No?
04-27-2019, 10:02 AM
#17
Gets Weekends Off
Joined APC: Dec 2016
Posts: 663
Originally Posted by FAASTER
Hey, I understand. We only have fragments of videos and social media posts by other passengers to rely on. You provided what made the most sense. Media has a way of distorting truth. Sorry for my bit of snarkitude.
04-27-2019, 03:54 PM
#18
Gets Weekends Off
Joined APC: Jul 2018
Posts: 482
Originally Posted by ReserveCA
Holding companies that fly A/C couldn’t give a %#$&@!
04-27-2019, 04:38 PM
#19
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Joined APC: Jun 2010
Position: seated - facing forward
Posts: 990
It’s Customer Service 101, and airlines are a customer service industry.[/QUOTE]
Actually the airlines are a “transportation industry”. When you buy a ticket you should expect to get from point A to point B alive. Everything else is just fluff.!
Also - not only did they arrest the woman - they took the 14 yo daughter into child protective custody for the 12 hours she was in jail. You have to really **** of a Vegas airport Cop to make them arrest you. Those guys are “senior mamas” and it’s considered pretty gravy train as far as the Po Po goes.
Actually the airlines are a “transportation industry”. When you buy a ticket you should expect to get from point A to point B alive. Everything else is just fluff.!
Also - not only did they arrest the woman - they took the 14 yo daughter into child protective custody for the 12 hours she was in jail. You have to really **** of a Vegas airport Cop to make them arrest you. Those guys are “senior mamas” and it’s considered pretty gravy train as far as the Po Po goes.
04-27-2019, 05:22 PM
#20
Perennial Reserve
Joined APC: Jan 2018
Posts: 11,481
Originally Posted by madmax757
Actually the airlines are a “transportation industry”. When you buy a ticket you should expect to get from point A to point B alive. Everything else is just fluff.!
https://liveandletsfly.boardingarea....tomer-service/
If you think this episode does anything but hurt Frontier, then you are greatly mistaken
Also - not only did they arrest the woman - they took the 14 yo daughter into child protective custody for the 12 hours she was in jail. You have to really **** of a Vegas airport Cop to make them arrest you. Those guys are “senior mamas” and it’s considered pretty gravy train as far as the Po Po goes.
https://www.cnn.com/2017/04/28/opini...los/index.html
Frontier lost the battle at “puddle of vomit on seat...”
Last edited by Excargodog; 04-27-2019 at 05:38 PM.
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