JoeFever1

Well…what happened?

planejoe

I've been a full fare paying passenger before and after becoming an employee here. I paid for my carry on with a correctly sized bag and boarded in Zone 1 so I had 0 issues at the gate. Maybe this is because I've flown ULCC in the US and abroad and know how 'the game works'? But the website / app makes it pretty clear how it works so unless you decide to ignore it then all it takes is an extra second to read what is included.

Crew was friendly and we were on time. The seats admittedly start feeling harder and harder the longer you get into a trans con. However "dumpster fire day in and day out" does not accurately describe this place even though we, and mostly our ground crews to include gate agents, do have our list of issues to deal with, things to work on and we could use more support from the company at times.

At one point or another I've been hosed by pretty much every airline I've flown on whether it was rude employees, weather, missed connections, mx delays etc... stuff happens just have to know how to deal with it.

spooldup

Not sure, but considering he works for Alaska and just goes to other sections to complain about airlines except Delta in his most recent posts, probably just some guy who is upset with his life.

I too have flown Frontier as a full paying customer... Paid for my stuff showed up, flight was like 20 mins late, boarded and left. no issues.

Aero1900

9mikemike is probably the single most annoying user on the entire forum

JoeFever1

That’s pretty impressive considering the competition

turbojet28

We’ve definitely got things to improve, but I have flown F9 with my family on purchased tickets many times and it mostly has been perfectly fine. I think sometimes we lose our perspective. One time we purchased tickets on Delta and they were so f’d up that we ended up renting a car and driving the 19 hours home.

Aero1900

Every airline is a sh|t show now and then. We probably are a bit more often than the others but to think for a second that the other airlines don't suck too is blind.

I flew with my family on United over Xmas.

United Canceled 2 flights for no apparent reason making us fly on Xmas morning. 6am departure, 2 FAs no show. One finally showed up, the last one didn't until 3.5 after departure time. In all that time they never catered the plane. No coffee, no snacks, no food. And the wifi was broken. When we landed, one bag was lost and we waited over an hour and a half for the rest of them.

Not real impressive service for $800/ ticket

Stayontarget

With the on time incentive program what are the chances we make the goal even once? I’m wagering about 5% considering we only seem to be getting worse. Wow, those numbers are bad.

ULLI

It would be more helpful to see why the XX% of head start don't leave on time. Not just the number on time

Stayontarget

Definitely. Seeing the info they give us only makes me want more info.