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Quadriplegic Passenger Forced Off Frontier Fl

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Old 06-20-2011, 12:14 PM
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Angry Quadriplegic Passenger Forced Off Frontier Fl

Here's another story from the nation's busy airports. And there's one about a girl with Down Syndrome embedded in there, too.

From Associated Press:

A quadriplegic Colorado man says he was humiliated after he was forced off a Frontier Airlines plane because a pilot said it wasn't safe for him to fly.

John Morris and his family were trying to board a flight in Dallas on Sunday to return home to Fort Collins.

The 24-year-old Colorado State University student says he has flown Frontier in the past, using an airline seat-belt extension to secure his chest and legs to the seat. But this time the pilot refused to take off.
Girl with Down syndrome denied plane ticket

Frontier spokesman Peter Kowalchuk told KMGH-TV the pilot was concerned for Morris' safety and uncertain whether the seat-belt extension could be used to restrain his legs and torso.

Kowalchuk says federal rules are unclear on whether the extension can be used to restrain disabled passengers.

Frontier eventually arranged for Morris and his family to take the next flight, and the pilot on that plane had no issues with transporting him.
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Old 06-20-2011, 06:43 PM
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Angry Quadriplegic Passenger Forced Off Frontier Fl

DENVER -- A quadriplegic man from Fort Collins was forced off a Frontier Airlines plane because a pilot said it wasn't safe for him to fly...

Full article at:

Quadriplegic Passenger Forced Off Frontier Flight - Denver News Story - KMGH Denver

OK, anyone know just what the h--- happened here? Supposedly one captain kicked the guy off his flight because he wasn't satisfied he would be safe? And another Frontier captain allowed him on his flight? And all this was after a previous Frontier flight had flown him from his home to Dallas?

I read the story twice and if the facts are anywhere near what the story says, the Frontier captain in question needs some, uh, "reeducation."
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Old 06-20-2011, 08:17 PM
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Originally Posted by Flameout View Post
DENVER -- A quadriplegic man from Fort Collins was forced off a Frontier Airlines plane because a pilot said it wasn't safe for him to fly...

Full article at:

Quadriplegic Passenger Forced Off Frontier Flight - Denver News Story - KMGH Denver

OK, anyone know just what the h--- happened here? Supposedly one captain kicked the guy off his flight because he wasn't satisfied he would be safe? And another Frontier captain allowed him on his flight? And all this was after a previous Frontier flight had flown him from his home to Dallas?

I read the story twice and if the facts are anywhere near what the story says, the Frontier captain in question needs some, uh, "reeducation."
Unless he has someone to help him off the plane in an emergency, he wouldn't be allowed on a lot of 121 operators.
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Old 06-20-2011, 08:27 PM
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Hate to beat a dead horse.... but yet another "selective enforcement" issue.

Clearly its not a corporate policy....fella flew there on Frontier and flew out on Frontier.... Its not likely he was any less quadraplegic on either of those flights. We wasnt denied access....he was removed once he was seated. Kinda like the sagg'n drawers guy we debated all weekend.

Somebody just didnt want to pick up the phone and ask someone else for guidance.

Or.....they did pick up the phone...and did ask...and the s___ simply hasnt had time to roll UP-hill....yet.

Either way, the pilot will be protected. Ignorance will be rewarded.

Play it again, Sam.
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Old 06-20-2011, 09:13 PM
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Originally Posted by Boomer View Post
Unless he has someone to help him off the plane in an emergency, he wouldn't be allowed on a lot of 121 operators.
Uhh yeah they're called flight attendants. That's what they are there for.
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Old 06-21-2011, 03:46 AM
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Originally Posted by Boomer View Post
Unless he has someone to help him off the plane in an emergency, he wouldn't be allowed on a lot of 121 operators.
He did have someone -- that's the whole point. Plus, Frontier flew him on two other flights (before and after this one) without any question.
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Old 06-21-2011, 04:38 AM
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so if this person gets injured in rough air who gets blamed? the airline. lose/lose situation
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Old 06-21-2011, 05:16 AM
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I haven't read Frontier's contract of carriage, but I would imagine there is something in there about disabilites and related safety risks being purely at the disabled passenger's own risk. That's how I've been taught anyway, that a disabled passenger really needs only to not be a safety hazard to others, if he is a safety hazard to himself only, then let him fly. He knows his disability and the risks involved.
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Old 06-21-2011, 05:17 AM
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Originally Posted by Airhoss View Post
Uhh yeah they're called flight attendants. That's what they are there for.
So one FA should go pick him up and carry him off of the airplane? I know a lot of Flight Attendants I've seen at regional and mainline carriers can't even lift their own overnight bags, much less a human being. Or should a couple of them go back and carry him out? What about the other passengers during this whole process? I'm not sure what F9's manuals say about situations like this, and I wasn't there so I can't speculate on whether or not the crew was right or wrong.

I agree, its a lose/lose.
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Old 06-21-2011, 06:08 AM
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Default Frontier and quadriplegic: Discussion

Frontier apologizes to quadriplegic passenger - Travel - News - msnbc.com

THIS IS NOT A FRONTIER BASHING THREAD. I saw this on Airliners.net, and I think it does raise an interesting topic for conversation.

Obviously, disabled people travel all of the time, so really this isn't an issue about the disabled and travel. I think the captain was rightfully concerned regarding the use of proper restraints. Would the FAA consider seat belt extensions not for the waist/lap area a proper method to restrain an individual during normal flight? Is this an approved method? What liability would the airline have in an emergency if in fact they were considered to be used improperly?

I think everyone remembers a few years ago when those devices were used by passengers between the seatback and the tray table to prevent passengers in front of them from reclining their seats too far. These were deemed by the FAA to be a non-approved device and FAs were supposed to police their use. I can't think of another analogy at this time.

It seems many of these types of stories about passengers being denied boarding occur on the return portion of their trip. The airline allowed them to travel outbound but then on the return someone raises a question.

I don't think anyone is to blame in this. While unfortunate for the passenger and his family, the captain erred on the side of caution because there simply was no answer.

Thoughts?
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