Why do the airlines provide such bad service?
 

Because people won't pay for good service.

Incorrect. It's because being a flight attendant was never meant to be a CAREER. Try being a flight attendant for United for 35 years and tell me what kind of customer service you provide. Have a five year cap. Everyone wins.

As far as CSRs... well the American public has become just a touch entitled and it's beginning to wear on their nerves. They in turn train the new CSRs to be venerable nazis and you have what we see before us.

I receive great customer service at McDonald's and I pay $1.05 for a McDouble.

I take United FAs commuting between SFO and SEA all the time and you'd be surprised to see how many have DOBs from the 40s! Holy cow

How do you know the FA position was never intended to be a career position? Were you involved in the conception of the position? And what does it cost to make that McDouble? Apples to oranges. Try again.

Wow only took 3 posts to rag on FAs....:rolleyes: So, you advocate age discrimination and kicking people out after 5 years? Honestly, you guys never cease to amaze me. :eek:


So, what's your point? Are you advocating age discrimination as well? I'm surprised and a bit disappointed with this coming from you. :confused:

^ all this time I thought you were a male

No, no age discrimination. I'm just saying that's a long time to be in aviation. I certainly hope I'm not flying beyond 60-65. I'd like to enjoy retirement and grandkids someday.

.......and????

It's not the people in the industry but the industry itself. Traveling has become a very stressful event with added security measures. From the time a passenger arrives, he pays to park, pays for bags, has already paid a ticket, etc....there are too many barriers for the passenger. By the time the passenger makes it onward their mostly full flight (if they dont get bumped) it doesn't take much to make you hate it. It's the total package and unfortunately, the airlines pay the price for inefficiencies elsewhere.