Can’t connect on cellular data

[illini90]

Weird...all of a sudden, I can’t connect to the site using data. WiFi seems to work just fine. Any ideas what happened to cause that? It’s true on both my iPhone and iPad. Thanks!!

[illini90]

Let me rephrase that...I can connect to the site on cellular, but I can’t log in.

[illini90]

I’m guessing this isn’t happening to anybody else, since I see a lot of views, but no comments. Very frustrating...any ideas? Anybody?

[trent890]

May be related to the 4G/LTE data routing capabilities of the nearest cell tower for your cellular service provider that you routinely connect to.

Take the mobile devices on a road trip, far enough away from where you're currently experiencing this issue that your cellular data is connecting to a different cell tower. Does the issue continue?

If the network routing error exists at a level beyond the local nodes, you may have to travel a much further distance to either find relief from a different network pathway, or confirming the error still exists and may somehow reside within your device itself.

Have you taken the devices on a trip for work to see if the error continues even in the outstation cities hundreds of miles away from home?

[illini90]

Thanks for the response! I don’t think that’s it, since I’m the last few days, I’ve been in RDU, TPA, CUN, and lAX. Still doesn’t work on cell data. And it’s on my iPhone and iPad. I sent a message to the Contact Us a few days ago, but just crickets from there. Oh well, maybe it will fix itself at some point.

[mainlineAF]

Originally Posted by illini90

Let me rephrase that...I can connect to the site on cellular, but I can’t log in.

Same problem over the last few days.

[vagabond]

Since the departure of nmarconato, I am trying to find the person who is taking his spot as admin of APC. So please bear with us as we sort this out. The issue posed by this thread is way too techy for me, otherwise I'd be writing a long treatise on it!

[illini90]

OK, after messing around with the settings, I found that disabling LTE allows me to sign on. I have no idea what changed in the last few days, or if it as just a few of us. Anyway, try that solution if you’re having issues.

[tomgoodman]

Originally Posted by vagabond

Since the departure of nmarconato, I am trying to find the person who is taking his spot as admin of APC. So please bear with us as we sort this out.

I nominate Vagabond as the new Admin, and move that the salary be doubled.

[illini90]

After a day of messing with it, the Disable LTE isn’t foolproof. But at least I can get on sometimes. What in the world made it all of a sudden like this? Or is just me and a couple others? Ughhh...