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Old 12-29-2019, 04:05 PM   #1  
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Joined APC: Dec 2019
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Unhappy Delta Nonrev Lost Baggage Info Request

So the first time I non-rev my luggage is either lost or stolen. Does anyone know how I should handle this as a non-rev S3 passenger?

Here's the current Delta Baggage Tracking History:
Dec 28, 2019 04:05:00 PM LAS Mishandled File Created
Dec 28, 2019 02:49:00 PM LAS Bag to be set up for delivery
Dec 28, 2019 11:29:00 AM ATL Bag On Plane DL 1402 ATL-LAS Dec 28

I have also received conflicting reports of where my luggage is located. I called the Vegas Delta Baggage Claim office at 4:30pm Dec 29th and was told it was returned only for the representative to call me back 5 minutes later to tell me she was mistaken and that it's not actually there. The Delta Baggage Claim 1-800 number is telling me that it is at the Vegas airport.

Any info regarding this matter is truly appreciated! Obvisiously I'm desperate if I have to go searching for answers on a pilot forum site.
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Old 12-29-2019, 06:15 PM   #2  
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Position: retired 767(dl)
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Try putting your complaint on the Delta forum. Not much traffic here.
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Old 12-30-2019, 10:39 AM   #3  
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This forum is for help regarding Airline Pilot Central forums.

You need to contact DAL customer service.

Nonrev baggage is mostly handled the same as any other pax baggage.
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Old 12-30-2019, 03:33 PM   #4  
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Originally Posted by rickair7777 View Post

Nonrev baggage is mostly handled the same as any other pax baggage.
Or mishandled as the case may be...
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