Here's another vote for how awful the mobile site is. It needs to be sacked.
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Originally Posted by whalesurfer
(Post 1821404)
I use an iPhone to access APC. Lately the site keeps bringing me back to the mobile view even when I click on View Full Site at the bottom of the screen. It usually takes several attempts before I get the full view. Deleting history, cookies, etc. doesn't make any difference.
Is there a way to permanently opt-out of the mobile view? It's awful and I think government's "affordable" care website is more user friendly than the mobile version of APC. So is there a way to once and for all opt-out of the mobile version of APC? Thanks |
Another change for the worst!
When opting out of the awful mobile site you always end up with an ad right in the middle of the iPhone/iPad screen.
In the past you could click anywhere outside the ad area to close it. No more! Now you must click on the tiny X in the upper, right corner to close the annoying advertisement box. :( I guess that's yet another punishments for not using the mobile site... :rolleyes: |
Thanks
Thanks All,
I have read the thread, and I'll think about this. Give me a couple of weeks and I'll get back to you, there currently are a few open issues w/ the site that are taking priority (including a few extra ads coming up for logged in users...bear w/ us) That being said: a) on your tablet, you should be seeing the desktop version, by default b) the mobile version of the site has been revamped quite a bit in the past few months, give it a try and let me know I'll look into the other options, thanks All for sharing! We have been doing quite a bit of work on the site in the past 6-12 months. Do you see that the overall direction that we have been taking (and granted, we had to take a few steps back) has provided a much better and faster site? I see a few posts dating back to 2015... that was a long time ago. Thanks All for the feedback. Nick |
You can hold down the reload site icon at the upper right corner on safari iPhone; then hit "request full site reload."
"It works when I do it." |
Just a heads up - today there was a ‘survey’ asking me which device I was using and which device I normally use when accessing APC? I answered truthfully that I typically use an iPhone (“mobile device”).
APC better keep my ability to read these threads in a full-desktop view, even when using an iPhone. The mobile version still sucks and I’ll never use it. If it becomes my only option I’ll quit APC altogether.. |
Survey
Originally Posted by whalesurfer
(Post 2611061)
Just a heads up - today there was a ‘survey’ asking me which device I was using and which device I normally use when accessing APC? I answered truthfully that I typically use an iPhone (“mobile device”).
APC better keep my ability to read these threads in a full-desktop view, even when using an iPhone. The mobile version still sucks and I’ll never use it. If it becomes my only option I’ll quit APC altogether.. I confirm that users will always be able to see the desktop version of the forums on their mobile, we have no plans of removing that functionality. Thank you so much for participating in the survey, and for your feedback. Hope this helps, let me know. Nick |
Survey is down
Originally Posted by whalesurfer
(Post 2611061)
Just a heads up - today there was a ‘survey’ asking me which device I was using and which device I normally use when accessing APC? I answered truthfully that I typically use an iPhone (“mobile device”).
APC better keep my ability to read these threads in a full-desktop view, even when using an iPhone. The mobile version still sucks and I’ll never use it. If it becomes my only option I’ll quit APC altogether.. And we will communicate to the community once we plan on undertaking these types of initiatives moving forward. Thank you so much for your help and for your comment. Anything else? Please let me know. Have a great day! Nick |
Today I tried to log in on my iPhone and then switch to the desktop versions. Each time I tried I was taken back to the mobile site. I finally was able to switch by clicking on a help forum I’ve previously participated in (this one). Only then was I able to switch to the desktop site.
I wish you’d abandon the dreadful mobile view altogether or let us permanently opt out of it.. :(
Originally Posted by nmarconato
(Post 2614233)
...I confirm that users will always be able to see the desktop version of the forums on their mobile, we have no plans of removing that functionality...
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I have the opposite problem. I usually use the mobile view to read posts and switched to full mode to mark all read, and now I can't switch back! How do I switch back to mobile view?
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