Forum Software Update // Feedback
 

Hello Everyone!

We are very excited to announce that we are implementing a few upgrades to the forums tomorrow (7/13) at around 8:30 AM PDT. 1 hour of downtime is expected.

We have been working to improve the experience on AirlinePilotForums and these are just a few next steps. More are expected to come in the next few months.

These upgrades have received positive feedback when implemented in other communities, and we look forward to hearing your comments

We will keep everyone posted, please let us know what you think!

These are the main upgrades that we will be pushing tomorrow:

• We will upgrade the forum to a much stronger, more secure, and better performing version. It is a platform/back end change, the look and feel of the site will look and feel the same. This update also includes various bug fixes and optimizations.
• We will implement a couple of relevant upgrades to improve the experience for our growing audience of mobile users:

We hope you enjoy the update!

Please leave any comments and feedback to the updates below.

We've had users requesting for a preview of the upcoming changes. Thanks all for your interest.

If you're interested in previewing changes in the future, please let us know and we will set up a preview via GoToMeeting with a select few.

Would you allow videos to be posted and WYSIWYG editing? :confused:

Hello again!

The update has been completed and we are currently testing the site. Please help us out by reporting any hiccups that you may come across. Thanks!

We've had a few users report that they have had trouble logging in. If you are having any issues logging in or performing any activities on the forums, please reply in this thread or let us know by email - customerservice[at]airlinepilotcentral.com

All users should now be able to log in without any difficulties.

We have identified and reached out via email to all the users who had experienced technical difficulties today.

If anyone is experiencing any issues with the site, please email us at customerservice[at]airlinepilotcentral.com

Thank you very much!

Do not like the new format.

Infinite scrolling is clumsy and annoying. Frequent users of this forum do not require this function, it's better suited to those starting from the beginning of a thread and trying to get "caught up" from the start. For those checking on recent posts tons thread, this new version makes it much more difficult.

At the bottom my options are now first page, last page, or type a page. So if I want to check a thread out I have to open it, infinite scroll down to allow page option, select last page, and then type in random page numbers to see what was the last post I read. Previous version allowed a back arrow to visit the past page, having to type in the page number is annoying on an iOS device.

Hi The Juice, thanks for the feedback.

We're in the process of finalizing the release and it will take a few days to do so. Let's get in touch next week to talk more about your feedback.

Agree.....poor for mobile iOS device
 

Agree.....not good and have heard buddies say the same complaint.....very very poor user experience on ios

Thank you. This is Nick w/ AirlinePilotCentral/AirlinePilotForums - we are certainly committed to providing a better experience.

And we are certainly committed to minimizing the state of uneasiness (or frustration?) that new functionalities or changes in functionalities may generate.

deskflier - I'll PM you and we can hopefully chat more about your feedback. That would be really helpful.

Thanks for your help.
Have a great weekend!