Dead Solid Perfect Analysis - A Must Read
 

I stole this link from ToiletDuck in the "regional" forum.


http://www.aviationplanning.com/Predictions2008.htm


Sorry Duck.:D

An interesting read. I wonder how much of it will come to pass, given how quick management is to make worthy changes. At least the analysts see that labor is through giving up to "help the company" until the company helps them out. Maybe management will figure it out.

Oh Please!! The Boyd Group gets nothing right! They always come late to the party and then proclaim they are early!

Please elaborate. Where did they miss the mark?
What part do you disagree with and why. What evidence brought you to this conclusion? This too serious a topic for generalities. Set aside the fact that it was written by Boyd. What do think of the analysis?

Before I make any comments, can someone tell me what is a CNC and SLP?

Thanks.


atp


PS-

Never mind. I found out in the LCC section of the article.


Wow!!! I just finished reading the article and what an eye opener. :eek:

In terms of the CNC's loosing millions due to poor performance at the airline operations level, that gets back to training & development. Strategies have to be developed in order to reduce the turnover rate of ramp & gate agents. These personnel are essential to the companies bottom line. Farming out this sector of employment to some agency who is not concerned about customer service, loyalty, and repeated business is definitely a "fatal wound to the head."

I would also say that for those airlines that do their own hiring, have to find some incentives to keep these employees happy and satisfied with their jobs. Offering "free flights" is no longer a valued perk. Just look at fares at Southwest. Hell, anybody can fly anywhere these days. I believe having a good work rules, scheduling, pay, and overall QOL is the key. Hmmmm...that last line sounds awfully familiar. JMO on the CNC's.

Gotta go back to work. Lunch is over. Talk w/u l8r.

atp

CNC - Comprehensive Network Carrier (aka major/legacy airline)
SLP - Small Lift Provider (aka commuter/regional airline)

Actually, I think Boyd is talking about the poor performance of ATC. If you read his analysis, he is always pretty down on horrible job FAA does managing the airspace and down on the airlines for taking the blame rather than fighting back and attacking FAA for their poor management of air traffic control.

That may be true, however if you go back and look at the CNC section, the article mentions how a 767 may have to wait an extra 2-3 minutes before taxiing to the gate b/c the ground crew is not prepared to receive the a/c. This causes extra fuel burn that is totally unnecessary. Also, how a jetway is not properly set to receive the next a/c that has been cleared "to the ramp" by ATC. The author states that a gate agent will spend precious minutes trying to adjust the jetway thus delaying the flight, extra fuel burn, pax missing connecting flights and list goes on and on and......


atp