You could do that all day and skew the results, look I just did the same thing. FWIW until you(we) understand bucket pricing and the direct competition NK and others who might jack up its rates on another route where it doesn't compete with NK just to stay lower than NK on a NK route. When it comes down to it the end of year FDOT comparisson does show an average of $150 smackos cheaper. It all depends on where you are going.

May 10th returning May12th

FLL-LIM-FLL NK $395 CAL $880 Delta $1700 Taca and AA $1779

FLL-STT-FLL NK $485 US $630 Delta $630 AA $647 CAL $1274

FLL-BOG-FLL NK $477 Delta $803 CAL $1430 AA $1455

FLL-SDQ-FLL NK $431 JB $480 Delta $1057 AA $1068

The point is.......
 

That's hilarious!! everyone missed the point of this thread I think!!!

Actually the story on ABC didn't even mention the reply all incident, unless I missed it.

I also think people expect every airline to be the same. For example, if they flew for all of their life with American like I did, then you would expect to get the same treatment with another one regardless what you pay because that is what you have come to expect.

I, for example, flew with JetBlue for the first time after flying with American ever since I was a baby. Fortunately, my experience was very good to the point, I always try to see if there is a JetBlue flight to my destination.

But if I would have started flying with JetBlue and then take a flight with American then my experience would have been much different. Older aircraft, almost no leg room, barely visible TVs etc.

It has always amazed me that people complain for paying $200 for a flight that could have cost them twice as much if they would have gone in a car. And not only that, but expect world class service from the cheapest deal around. Got delayed? things happen honey. Your fault for booking a flight the same day as the concert. Its like people arriving 30 minutes before the flight at the airport and complaining about missing the flight.

If we don't do it , someone else will cash on this type of operation. Today I think there are more pax that rather pay less and get cheap treatment than the alternative.

I remember, ppl buying 2 legs from ORD to MIA on AE rather than pay an extra 50-100 dollars on a direct flight on AA.

We will always complain about everything, an aviation however I don't think is taken that seriously.

Maybe I wrong, but some airlines seem to follow our business ideas, Spirit is an easy target every time there are talks about CHEAP AIRLINES, but pax still fly..

This guy is a CEO and can't even work his email. Thank god he is not flying an Airbus. So why do CEO's make so much more than us?

International yes, cheaper cost and product.
Domestic not so cheaper.

NK fly's, maybe 1/4 Int. ops?

My point is that NK is not always the cheapest; although mgt. carry's on like they are and therefore it is alright to have less than "normal" customer service: 14.3 complaints per 100k compared to Southwest .25/100K.

I'm sure that NK's mgt. is looking into ways of improving cust. serv. other wise thee ol' fool me once shame of you, fool me twice shame on me might bite them: Probably not as Ben points out, "it's not for everyone...." but it must be for quit a few as I've heard 1st qtr. profits looked real good!:D

You are correct, you can compare prices all day, but I only spent about 3 minutes looking up some regular NK routes that they compete with other LLC's and Majors and posted the results for enjoyment purposes only:)

Here is to giving the customer what they want, regardless of what they want or get

Cheers!

I thought we had it bad at Spirit. Coming from Europe, I heard everything you could possibly hear from RyanAir. Paying for your own training, uniform, crew being stacked up like meat in RyanAir apartments on overnights, not being paid the first 6 months on the job for the young newbies, flying regulary 99 hours a month... the list could go on. Some are hard to believe and this interesting documentary might put things in perspective.

YouTube - Ryanair Caught Napping

14.3 complaints per 100k?!?! Is that where that number comes from? That is .0143%. Way below the legal limit! :D

In defense of the passenger from the beginning of the thread, if an airline advertises a certain segment at a certain price, I don't think it is unreasonable for the customer to expect to get that. And certainly the customer has a right to vent if the trip goes terribly wrong. It is probably not completely fair to just tell the guy something to the effect ... well, you get what you pay for. In fact, its quite and ignorant stance and the customer deserves something more... the customer... the source of revenue.