Airline Pilot Central Forums - DOT to create panel to fix airline industry

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BlueMoon

12-01-2009 08:51 AM

Quote:

Originally Posted by KC10 FATboy (Post 719472)

I'm in agreement that we have too many airlines undercutting one another. However, how would your proposal solve the problem? DAL would then sell you a ticket from your small airport on a regional and then book you on Delta once you reached the hub. Nothing would change.

IMO, It would at the very least make people aware of who us operating their flight. Possibly add costs to regionals if they have to maintain any type of reservation systems, thus making them less economical replacements.

KC10 FATboy

12-01-2009 09:50 AM

Blue;

I agree to a certain extent that passengers may decide to book elsewhere if they see a regional carrier solely listed on the ticket. However, last time I flew a connection carrier, the website and my ticket clearly said "Flight XXXX operated by "regional carrier"". I'm not sure if they do this today but I think they do. Additionally, there isn't a requirement to own your reservation systems --- that can be farmed out.

ERJF15

12-01-2009 10:50 AM

Quote:

Originally Posted by i121ADX (Post 719382)

3. I hate hangovers and somebody should fire the guy that invented them.

NO SH!T :p

srleslie

12-01-2009 01:06 PM

Quote:

Originally Posted by i121ADX (Post 719382)

Ok here are a few things I see wrong with this.

1. Seniority List Integration. Let's say that DAL would pull over 9E, OH, and XJ. Would a mainline guy be upset that a pilot from one of the regionals is now ahead of him in seniority? C'mon. Think about this.

2. You can't stop outsourcing. It's a disease and every company is doing it to cut costs. There is no more customer service, it's all this fake crap we get on the phone when calling FedEx or UPS. The only customer service I get is from BAX and DHL because they haven't outsourced there forwarder desks.

3. I hate hangovers and somebody should fire the guy that invented them.

FYI I've worked in customer service at FedEx and their call centers are not outsourced...not to another company and not outside the US

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