Delta Air Lines to upgrade at New York's JFK
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Delta Air Lines to upgrade at New York's JFK
By Christopher Hinton, MarketWatch
NEW YORK (MarketWatch) -- Delta Air Lines is expanding its operations at New York's John F. Kennedy International Airport.
On Wednesday, Delta Chairman and Chief Executive Richard Anderson and local politicians showed off their $1.2 billion plan for overhauling what will become the Atlanta-based carrier's new international home in Terminal 4.
Its current home in Terminal 3, formerly Pan American's Worldport building built in 1960, will be demolished. Larger aircraft carrying more passengers, as well as new security and luggage handling procedures, have made the building cramped and confusing. It consistently ranks among the poorest in customer-service surveys.
"We can't wait to see Terminal 3 torn down and to move across the street to Terminal 4," Anderson said.
Construction on Terminal 4 is scheduled to begin in September and should be completed in less than three years. The renovation will include nine new international gates to accommodate the more than 4.5 million people who today travel annually through Terminal 3 -- with room to grow.
The project also includes a passenger connector between Terminal 4 and Delta's domestic gates at Terminal 2, as well as expanded areas for baggage claim and customs.
Delta said there won't be any service disruptions during the construction. The airline expects to move into its new international home by May, 2013.
"New York is the most important aviation market in the world bar none, and the most important gateway to the U.S.," Anderson said during the conference. "We promise we will make this first class; our commitment...is long term."
Anderson also noted that though the economic recovery appears to have slowed recently, the airline continues to see passenger demand growth and higher yields, which generally reflect higher ticket prices.
Delta has made New York a cornerstone of its growth strategy by focusing on the millions of international business travelers that move through the region each year. Such travelers typically pay more per mile than any other airline customer.
Earlier this year the company said it was prepared to sink $1 billion into upgrading its customer experience over the next three years, particularly for its BusinessElite, first-class and elite-level fliers.
Combined with its new international terminal, Delta hopes these moves will help it chip away the market share of its biggest international rivals: Continental Airlines and AMR Corp's American Airlines.
The JFK development plan was approved Thursday by the Port Authority Board. Financing will come from a combination of special project bonds, passenger facility charges and Delta Air Lines.
The old terminals have been criticized for years because of poor organization, including confusing lines and security barriers and spotty baggage handling. Customers catching connecting flights from international to domestic routes complain of long distances between gates. Terminal 3 was designed before the jumbo-jet age and the demands of many security requirements.
Delta Air spreads its wings at New York's JFK - MarketWatch
NEW YORK (MarketWatch) -- Delta Air Lines is expanding its operations at New York's John F. Kennedy International Airport.
On Wednesday, Delta Chairman and Chief Executive Richard Anderson and local politicians showed off their $1.2 billion plan for overhauling what will become the Atlanta-based carrier's new international home in Terminal 4.
Its current home in Terminal 3, formerly Pan American's Worldport building built in 1960, will be demolished. Larger aircraft carrying more passengers, as well as new security and luggage handling procedures, have made the building cramped and confusing. It consistently ranks among the poorest in customer-service surveys.
"We can't wait to see Terminal 3 torn down and to move across the street to Terminal 4," Anderson said.
Construction on Terminal 4 is scheduled to begin in September and should be completed in less than three years. The renovation will include nine new international gates to accommodate the more than 4.5 million people who today travel annually through Terminal 3 -- with room to grow.
The project also includes a passenger connector between Terminal 4 and Delta's domestic gates at Terminal 2, as well as expanded areas for baggage claim and customs.
Delta said there won't be any service disruptions during the construction. The airline expects to move into its new international home by May, 2013.
"New York is the most important aviation market in the world bar none, and the most important gateway to the U.S.," Anderson said during the conference. "We promise we will make this first class; our commitment...is long term."
Anderson also noted that though the economic recovery appears to have slowed recently, the airline continues to see passenger demand growth and higher yields, which generally reflect higher ticket prices.
Delta has made New York a cornerstone of its growth strategy by focusing on the millions of international business travelers that move through the region each year. Such travelers typically pay more per mile than any other airline customer.
Earlier this year the company said it was prepared to sink $1 billion into upgrading its customer experience over the next three years, particularly for its BusinessElite, first-class and elite-level fliers.
Combined with its new international terminal, Delta hopes these moves will help it chip away the market share of its biggest international rivals: Continental Airlines and AMR Corp's American Airlines.
The JFK development plan was approved Thursday by the Port Authority Board. Financing will come from a combination of special project bonds, passenger facility charges and Delta Air Lines.
The old terminals have been criticized for years because of poor organization, including confusing lines and security barriers and spotty baggage handling. Customers catching connecting flights from international to domestic routes complain of long distances between gates. Terminal 3 was designed before the jumbo-jet age and the demands of many security requirements.
Delta Air spreads its wings at New York's JFK - MarketWatch
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Newk and 80 in High Definition, I wouldn't expect anything less.
Last edited by forgot to bid; 08-11-2010 at 04:41 PM.
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I always thought the terminal looked like a Cylon base ship from the original Battlestar Galactica.......Come on there has to be at least one older sci fi geek who agrees with me????
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