DAL international jump seat help
#1
Line Holder
Thread Starter
Joined APC: Aug 2010
Posts: 48
DAL international jump seat help
Evening all, here's the low down.
I am planning a trip to AMS in a few weeks and need help getting over the pond.
I am in CASS with 121 cargo carrier with a recip with DAL but have no non rev recip.
I know I can't sit jump seat but I heared I can use my CASS to get a seat in the back if I pay taxes. I use DAL to jump domestically all the time but this is my first internationally.
I have heared from many that it is possible to do this and even more that it's not if you dont have a non rev agreement. Would I have any issues doing the usual at the gate or do I have to go to a ticket counter at either station?
Does anyone have any experience doing this? How would I list in AMS? I heared most carriers can't check CASS outside the US.
To prevent a lock please don't post specific jump seat procedures.
Thanks
I am planning a trip to AMS in a few weeks and need help getting over the pond.
I am in CASS with 121 cargo carrier with a recip with DAL but have no non rev recip.
I know I can't sit jump seat but I heared I can use my CASS to get a seat in the back if I pay taxes. I use DAL to jump domestically all the time but this is my first internationally.
I have heared from many that it is possible to do this and even more that it's not if you dont have a non rev agreement. Would I have any issues doing the usual at the gate or do I have to go to a ticket counter at either station?
Does anyone have any experience doing this? How would I list in AMS? I heared most carriers can't check CASS outside the US.
To prevent a lock please don't post specific jump seat procedures.
Thanks
#3
Banned
Joined APC: Aug 2011
Posts: 1,134
Evening all, here's the low down.
I am planning a trip to AMS in a few weeks and need help getting over the pond.
I am in CASS with 121 cargo carrier with a recip with DAL but have no non rev recip.
I know I can't sit jump seat but I heared I can use my CASS to get a seat in the back if I pay taxes. I use DAL to jump domestically all the time but this is my first internationally.
I have heared from many that it is possible to do this and even more that it's not if you dont have a non rev agreement. Would I have any issues doing the usual at the gate or do I have to go to a ticket counter at either station?
Does anyone have any experience doing this? How would I list in AMS? I heared most carriers can't check CASS outside the US.
To prevent a lock please don't post specific jump seat procedures.
Thanks
I am planning a trip to AMS in a few weeks and need help getting over the pond.
I am in CASS with 121 cargo carrier with a recip with DAL but have no non rev recip.
I know I can't sit jump seat but I heared I can use my CASS to get a seat in the back if I pay taxes. I use DAL to jump domestically all the time but this is my first internationally.
I have heared from many that it is possible to do this and even more that it's not if you dont have a non rev agreement. Would I have any issues doing the usual at the gate or do I have to go to a ticket counter at either station?
Does anyone have any experience doing this? How would I list in AMS? I heared most carriers can't check CASS outside the US.
To prevent a lock please don't post specific jump seat procedures.
Thanks
Also, when I did it, I had to make sure that I was listed for the flight 75 minutes in advance of the flights go time to get "passport listed". Not sure if that's the case anymore, but at time, if you didn't do it you simply weren't getting on the airplane. I did this at the international customer service counter in ATL as that's where I went out of.
I've never come out of AMS, but just a few general guidelines. Get there EARLY, as in a few hours before go time. Just in case you have to go to an separate "staff travel" counter to get listed, pay any taxes, etc etc etc. It shouldn't be too difficult.
Now, this is up to you. I ALWAYS bring a bag of chocolates for the crew. BOTH the cockpit and the cabin. It's NEVER failed at helping me to get a more comfy seat when one was available.
#4
Line Holder
Thread Starter
Joined APC: Aug 2010
Posts: 48
Thanks for all the info so far guys.
The question still looms though, how do I get back from AMS? Would I be able to go to a ticket counter, do the normal with my credentials and they can check my CASS just as in the states or would they think I'm crazy? Remember, I have zero non rev credentials to present, only CASS.
Thanks (sorry and edit if I have said to much)
The question still looms though, how do I get back from AMS? Would I be able to go to a ticket counter, do the normal with my credentials and they can check my CASS just as in the states or would they think I'm crazy? Remember, I have zero non rev credentials to present, only CASS.
Thanks (sorry and edit if I have said to much)
#5
Banned
Joined APC: Aug 2011
Posts: 1,134
Thanks for all the info so far guys.
The question still looms though, how do I get back from AMS? Would I be able to go to a ticket counter, do the normal with my credentials and they can check my CASS just as in the states or would they think I'm crazy? Remember, I have zero non rev credentials to present, only CASS.
Thanks (sorry and edit if I have said to much)
The question still looms though, how do I get back from AMS? Would I be able to go to a ticket counter, do the normal with my credentials and they can check my CASS just as in the states or would they think I'm crazy? Remember, I have zero non rev credentials to present, only CASS.
Thanks (sorry and edit if I have said to much)
IT DOESN'T MATTER THAT YOU DON'T WORK FOR DELTA OR A DELCON CARRIER.
#6
Gets Weekends Off
Joined APC: Oct 2006
Position: L Side
Posts: 409
The info provided so far is current. The process can be lengthy as some agents are not familiar. You really need quite a bit of time. 75 minutes is a minimum and I'd recommend much more especially for morning departures from AMS.
ex-AMS there's a customer service center near area 2(?). You'll need to pay the service charge and taxes there. They should also be able to check your credentials and list you. Again, it takes time. If you turn up 2 hrs in advance and have no checked bags, you MIGHT make it- 3 hrs is better. If you're having a hard time, remain patient and civil and see if you can coax the agents into calling someone who has done it before. Apparently some are former NW and some are former DL, so their sign-ins do not have equal access.
If you don't make you first flight, your listing does not automatically roll over to the next flight. See an agent in the service center to manually list you on your next choice and to have your checked bag transferred to your new flight.
I hope I haven't put any SSI info out there.
ex-AMS there's a customer service center near area 2(?). You'll need to pay the service charge and taxes there. They should also be able to check your credentials and list you. Again, it takes time. If you turn up 2 hrs in advance and have no checked bags, you MIGHT make it- 3 hrs is better. If you're having a hard time, remain patient and civil and see if you can coax the agents into calling someone who has done it before. Apparently some are former NW and some are former DL, so their sign-ins do not have equal access.
If you don't make you first flight, your listing does not automatically roll over to the next flight. See an agent in the service center to manually list you on your next choice and to have your checked bag transferred to your new flight.
I hope I haven't put any SSI info out there.
#7
Gets Weekends Off
Joined APC: Oct 2006
Position: L Side
Posts: 409
Just thought I'd add that you need a "ticket" each way. Out of the US, the DL service centers should print a "ticket"/receipt. You can't board without it. Don't let the check-in agents and/or the agents in the service center tell you otherwise. You have to allow enough time in case you have to walk away and try to get help from someone else (take my word for it) . Out of AMS most (if not all) handling is by KLM.
Last edited by dundem; 07-19-2012 at 11:31 PM. Reason: KLM
#9
Does anyone have any insight as to when International CASS will become a reality (and not some myth)?
I am 1 for 5 this year on Delta International flights (I travel a lot)!! And it's really getting old! Plus pricey with all the ZEDs I've had to burn.
I was also denied at KEF a month ago because no one there knew what I was talking about.
I am 1 for 5 this year on Delta International flights (I travel a lot)!! And it's really getting old! Plus pricey with all the ZEDs I've had to burn.
I was also denied at KEF a month ago because no one there knew what I was talking about.
Last edited by Starscream; 07-20-2012 at 10:32 AM.
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