The Emirates Advantage… Not just subsidies
#261
Unfortunately the ME3 will continue to crush their American competition for a simple reason that has nothing to do with labor costs.
Service. They have, the MBA infested US carriers do not.
I work for Atlas, which means more commercial positioning flights than I care to make (a feature of the ACMI/charter world). Fortunately international travel is in business.
At all points in the process the ME3 are miles ahead of the American airlines. Check in, the lounges, seats, attitude.
If United/Delta/American want the high yield international business class travelers then they have to stop treating them as SLF. Get the credit card holders and tip jars (!) out of the lounges and get some real food. Get seats equal to the ME3 (and United -- fire whoever thought 2-4-2 business in the 777 was a good idea), stop serving slop for food and deliver it with a better attitude than you see at an airport Denny's.
The American carriers will continue to be vulnerable until they up their game, at least at the front of the cabin. Finding out that the travel department has booked you on American/Delta/United should not be the bad news that it is.
Service. They have, the MBA infested US carriers do not.
I work for Atlas, which means more commercial positioning flights than I care to make (a feature of the ACMI/charter world). Fortunately international travel is in business.
At all points in the process the ME3 are miles ahead of the American airlines. Check in, the lounges, seats, attitude.
If United/Delta/American want the high yield international business class travelers then they have to stop treating them as SLF. Get the credit card holders and tip jars (!) out of the lounges and get some real food. Get seats equal to the ME3 (and United -- fire whoever thought 2-4-2 business in the 777 was a good idea), stop serving slop for food and deliver it with a better attitude than you see at an airport Denny's.
The American carriers will continue to be vulnerable until they up their game, at least at the front of the cabin. Finding out that the travel department has booked you on American/Delta/United should not be the bad news that it is.
Who would've think it?
#262
Gets Weekends Off
Joined APC: Jul 2010
Position: window seat
Posts: 12,522
Unfortunately the ME3 will continue to crush their American competition for a simple reason that has nothing to do with labor costs.
Service. They have, the MBA infested US carriers do not.
I work for Atlas, which means more commercial positioning flights than I care to make (a feature of the ACMI/charter world). Fortunately international travel is in business.
At all points in the process the ME3 are miles ahead of the American airlines. Check in, the lounges, seats, attitude.
If United/Delta/American want the high yield international business class travelers then they have to stop treating them as SLF. Get the credit card holders and tip jars (!) out of the lounges and get some real food. Get seats equal to the ME3 (and United -- fire whoever thought 2-4-2 business in the 777 was a good idea), stop serving slop for food and deliver it with a better attitude than you see at an airport Denny's.
The American carriers will continue to be vulnerable until they up their game, at least at the front of the cabin. Finding out that the travel department has booked you on American/Delta/United should not be the bad news that it is.
Service. They have, the MBA infested US carriers do not.
I work for Atlas, which means more commercial positioning flights than I care to make (a feature of the ACMI/charter world). Fortunately international travel is in business.
At all points in the process the ME3 are miles ahead of the American airlines. Check in, the lounges, seats, attitude.
If United/Delta/American want the high yield international business class travelers then they have to stop treating them as SLF. Get the credit card holders and tip jars (!) out of the lounges and get some real food. Get seats equal to the ME3 (and United -- fire whoever thought 2-4-2 business in the 777 was a good idea), stop serving slop for food and deliver it with a better attitude than you see at an airport Denny's.
The American carriers will continue to be vulnerable until they up their game, at least at the front of the cabin. Finding out that the travel department has booked you on American/Delta/United should not be the bad news that it is.
#263
This could be rectified, but it would most likely result in an ugly strike. The one carrier that wouldn't have to worry about a strike, could take the lead, but seems content to be the best of a mediocre bunch. Even the European carriers attempt to compete on service, here we don't even try.
#264
Gets Weekends Off
Joined APC: Oct 2006
Posts: 945
Sounds like a personal problem. Paying passengers don't care. They'll take their business to the company that appreciates their patronage - or at least puts on a good show of it. And right now that isn't AA, DAL, UAL.
#266
Nicely deflected! Labor laws are an issue, a very valid one, but in this case, it is our labor issues that are creating the problem. If Managements at US airlines would grow a pair, then service problems in the cabin could be delt with. Instead they have surrendered the aircraft cabin to the FA's and blame union contracts, seniority, and labor laws for their lack of willingness to tackle the job of getting the right personal in the right positions in the cabin. F A's who should not be in the front cabin, let alone on international flights are using their airline as an easy (when you don't do your job) way to go on holiday, get away from the spouse and kids, and buy goods to resell on their side businesses.
This could be rectified, but it would most likely result in an ugly strike. The one carrier that wouldn't have to worry about a strike, could take the lead, but seems content to be the best of a mediocre bunch. Even the European carriers attempt to compete on service, here we don't even try.
This could be rectified, but it would most likely result in an ugly strike. The one carrier that wouldn't have to worry about a strike, could take the lead, but seems content to be the best of a mediocre bunch. Even the European carriers attempt to compete on service, here we don't even try.
I agree our service is crap compared to the rest of the world but even Delta is afraid to get rid of their older, angry FA's (nonunion) for fear of age discrimination lawsuits. We have always said if we wanted to get rid of the top half of the list, put them in the pool with the life raft and force them to pull any adult into it from the water. Or just have them actually lift an emergency exit window and set it on the seat. A lot of our more seasoned FA's are unfit to actually perform the tasks required in an actual evacuation.
It's not just unions that are preventing us from staffing the cabin with more service minded individuals...it's our Country's legal system.
#267
Banned
Joined APC: Dec 2009
Position: Narrow/Left Wide/Right
Posts: 3,655
Unfortunately the ME3 will continue to crush their American competition for a simple reason that has nothing to do with labor costs.
Service. They have, the MBA infested US carriers do not.
I work for Atlas, which means more commercial positioning flights than I care to make (a feature of the ACMI/charter world). Fortunately international travel is in business.
At all points in the process the ME3 are miles ahead of the American airlines. Check in, the lounges, seats, attitude.
If United/Delta/American want the high yield international business class travelers then they have to stop treating them as SLF. Get the credit card holders and tip jars (!) out of the lounges and get some real food. Get seats equal to the ME3 (and United -- fire whoever thought 2-4-2 business in the 777 was a good idea), stop serving slop for food and deliver it with a better attitude than you see at an airport Denny's.
The American carriers will continue to be vulnerable until they up their game, at least at the front of the cabin. Finding out that the travel department has booked you on American/Delta/United should not be the bad news that it is.
Service. They have, the MBA infested US carriers do not.
I work for Atlas, which means more commercial positioning flights than I care to make (a feature of the ACMI/charter world). Fortunately international travel is in business.
At all points in the process the ME3 are miles ahead of the American airlines. Check in, the lounges, seats, attitude.
If United/Delta/American want the high yield international business class travelers then they have to stop treating them as SLF. Get the credit card holders and tip jars (!) out of the lounges and get some real food. Get seats equal to the ME3 (and United -- fire whoever thought 2-4-2 business in the 777 was a good idea), stop serving slop for food and deliver it with a better attitude than you see at an airport Denny's.
The American carriers will continue to be vulnerable until they up their game, at least at the front of the cabin. Finding out that the travel department has booked you on American/Delta/United should not be the bad news that it is.
#268
I see now
U.S. airlines suck. Our service, employees, unions and management all suck! Not to mention our planes are crap.
So to remedy this, we should let the ME3 continue to break treaty's and get cheap planes on U.S. taxpayer, and employee backs.
I got it now thanks for educating me.
I really hope some of you are not U.S. citizens
U.S. airlines suck. Our service, employees, unions and management all suck! Not to mention our planes are crap.
So to remedy this, we should let the ME3 continue to break treaty's and get cheap planes on U.S. taxpayer, and employee backs.
I got it now thanks for educating me.
I really hope some of you are not U.S. citizens
#269
Banned
Joined APC: Dec 2009
Position: Narrow/Left Wide/Right
Posts: 3,655
I see now
U.S. airlines suck. Our service, employees, unions and management all suck! Not to mention our planes are crap.
So to remedy this, we should let the ME3 continue to break treaty's and get cheap planes on U.S. taxpayer, and employee backs.
I got it now thanks for educating me.
I really hope some of you are not U.S. citizens
U.S. airlines suck. Our service, employees, unions and management all suck! Not to mention our planes are crap.
So to remedy this, we should let the ME3 continue to break treaty's and get cheap planes on U.S. taxpayer, and employee backs.
I got it now thanks for educating me.
I really hope some of you are not U.S. citizens
And when the ACMI carrier pilots think, well that could never happen to us, well, cabotage (like karma) will be an inevitable #%#%@.
I got that the US carriers should keep focusing on service like a laser, but we are a country of laws and regulations, and working within those, although not as "competitive" as a third world nation, is supposed to be kind of the "price of doing business" in the US.
If the ME carriers were really trying to connect the "underserved" markets in India and Africa, we wouldn't be having the discussion, but they realize that in the long term, the money is in the western world.
#270
Unfortunately the ME3 will continue to crush their American competition for a simple reason that has nothing to do with labor costs.
Service. They have, the MBA infested US carriers do not.
I work for Atlas, which means more commercial positioning flights than I care to make (a feature of the ACMI/charter world). Fortunately international travel is in business.
At all points in the process the ME3 are miles ahead of the American airlines. Check in, the lounges, seats, attitude.
If United/Delta/American want the high yield international business class travelers then they have to stop treating them as SLF. Get the credit card holders and tip jars (!) out of the lounges and get some real food. Get seats equal to the ME3 (and United -- fire whoever thought 2-4-2 business in the 777 was a good idea), stop serving slop for food and deliver it with a better attitude than you see at an airport Denny's.
The American carriers will continue to be vulnerable until they up their game, at least at the front of the cabin. Finding out that the travel department has booked you on American/Delta/United should not be the bad news that it is.
Service. They have, the MBA infested US carriers do not.
I work for Atlas, which means more commercial positioning flights than I care to make (a feature of the ACMI/charter world). Fortunately international travel is in business.
At all points in the process the ME3 are miles ahead of the American airlines. Check in, the lounges, seats, attitude.
If United/Delta/American want the high yield international business class travelers then they have to stop treating them as SLF. Get the credit card holders and tip jars (!) out of the lounges and get some real food. Get seats equal to the ME3 (and United -- fire whoever thought 2-4-2 business in the 777 was a good idea), stop serving slop for food and deliver it with a better attitude than you see at an airport Denny's.
The American carriers will continue to be vulnerable until they up their game, at least at the front of the cabin. Finding out that the travel department has booked you on American/Delta/United should not be the bad news that it is.
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