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beech_nut

03-16-2016 06:25 AM

Aerocoast customer service?

Anyone have any issues? I'm having a lot of trouble getting a refund for a bag I returned and wondered if this is typical.

thanks

Riverside

03-16-2016 06:44 AM

Quote:

Originally Posted by beech_nut (Post 2089887)

Anyone have any issues? I'm having a lot of trouble getting a refund for a bag I returned and wondered if this is typical.

thanks

Did you read the reviews and see if this was common?

Airplane

03-17-2016 04:39 PM

Aerocoast customer service?

I bought the cooler. The fabric separated at the stitching when I only had it a month and they wouldn't repair it. I emailed several times and finally ended up with a credit. My experience wasn't impressive.

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DENpilot

03-17-2016 06:58 PM

I, too, was unimpressed with how long my cooler lasted. 1 year and the zipper separated from bag on 2 different compartments. No help from them at all. Won't buy from them again.

TicketP1

07-21-2016 08:46 AM

Yeah...I had a handle break within the warranty period. They won't replace the bag. Horrible customer service. Don't buy Aerocoast products.

Qotsaautopilot

07-21-2016 09:49 AM

I've had the efb cooler II for about 10 months with no issues. Must be lucky I guess

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