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Done With USAA ...

Old 10-24-2020, 02:07 AM
  #11  
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https://www.expressnews.com/business/business_columnists/greg_jefferson/amp/Jefferson-Am-I-in-the-Twilight-Zone-15670225.php

Since we're talking about it...
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Old 10-24-2020, 05:51 AM
  #12  
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We just got an email yesterday that all DHS employees now have access to Coast Guard Exchange, tax free. The shopping I’m fine with, but I do think the tax free benefit should be reserved to vets. Theoretically, someone with a dishonorable discharge could now be shopping tax free if they work at DHS.
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Old 10-24-2020, 05:58 AM
  #13  
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Usaa has its issues, when I lived in Colorado their auto insurance was one of the most expensive. When I canceled they sent me a refund check, I tried to cash it at the USAA branch and they said they couldn’t cash the check because I didn’t have an account and it’s they only cash account holders checks because checks bounce... (hello it’s your check) but other than than they have been good. Their claims process for both homes and autos is much more user friendly than other companies.
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Old 10-24-2020, 01:47 PM
  #14  
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Originally Posted by DustoffVT View Post
We just got an email yesterday that all DHS employees now have access to Coast Guard Exchange, tax free. The shopping I’m fine with, but I do think the tax free benefit should be reserved to vets. Theoretically, someone with a dishonorable discharge could now be shopping tax free if they work at DHS.
Yeah, agreed about the tax benefits. I understand why they did it. I'm an ex-Coastie myself and I remember the CGX exchanges being completely empty the majority of the time I went to one because Coast Guard exchanges tend to be in random cities/towns without much of a military presence besides the CG, like North Bend, Oregon and Portland, Maine. I always wondered how the CGX's stayed in business. Not sure there are a lot of DHS civilian employees in these places but anything helps I guess.

I figure any day now DOD/DHS civilians will be eligible for Tricare Prime (or some new version, like "Tricare Civilian Select") and VA benefits are not long after that for civilians injured in the workplace.
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Old 10-25-2020, 03:40 PM
  #15  
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Originally Posted by PurpleToolBox View Post
With more than 25+ years under my belt, I am parting ways with USAA. For me this has been a long time coming. Now this, news that USAA was screwing over military members.

https://www.bankingdive.com/news/occ...curity/587070/

What used to be the best Auto/Home Insurance company and Federal Credit Union has slowly gone down the drain. I almost cut ties with them when they bungled the closing of my last home purchase. Now I can no longer support or recommend them.
Meh, every big bank gets flagged for regulatory items. With $100B in assests, stuff like this doesn't surprise me. I hardly think it's intentional...

Originally Posted by FollowMe View Post
Every time I’ve renewed my coverage I check USAA because they are supposed to give the best rates for military...and every time they are orders of magnitude more expensive than other options. I know they are cheaper for some, but I’ve never found them to be cheap, in fact I’ve usually found them to be among the most expensive.
It's been a few years, but I was working a contract at a State Farm agency and the owner/agent tried to sell me on State Farm. I thought, "what the heck, let's see what he can do...". I brought in my USAA coverages (both home and multi-auto) and he couldn't beat USAA.

In your search, who was able to beat USAA using identical coverages and by how much?

Originally Posted by Beech Dude View Post
https://www.expressnews.com/business/business_columnists/greg_jefferson/amp/Jefferson-Am-I-in-the-Twilight-Zone-15670225.php

Since we're talking about it...
USAA has 2FA on their web log in. Did the fool opt out of 2FA? There's no way someone would have been able to beat the USAA 2FA (it uses an authenticator app).
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Old 10-25-2020, 05:47 PM
  #16  
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Originally Posted by nfnsquared View Post

USAA has 2FA on their web log in. Did the fool opt out of 2FA? There's no way someone would have been able to beat the USAA 2FA (it uses an authenticator app).
Next time you try to log into your USAA account misspell your challenge question. You'll find missing 1 or 2 characters will still allow you in. I've been reporting this "error" for years. I fat fingered an answer and hit the enter button too quick one day and it accepted my answer. Everyone I have spoken to has said its by design. As a former programmer myself I can't imagine ANY reason for this to be acceptable or intentional. Yet here we are.
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Old 10-25-2020, 05:59 PM
  #17  
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Originally Posted by Av8tr1 View Post
Next time you try to log into your USAA account misspell your challenge question. You'll find missing 1 or 2 characters will still allow you in. I've been reporting this "error" for years. I fat fingered an answer and hit the enter button too quick one day and it accepted my answer. Everyone I have spoken to has said its by design. As a former programmer myself I can't imagine ANY reason for this to be acceptable or intentional. Yet here we are.
when I log on, I get this

Enter Online ID and Password

logged in, then....

Enter PIN

successfully entered, then if from a strange IP or "on the road" hotel connection.....

Security Question

slight misspelling = still logs in. however, we have gotten past the gates of password, and PIN, to get to this question.

probably designed due to the smartphone keyboards and folks fat fingering the keys.
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Old 10-25-2020, 06:32 PM
  #18  
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I think that Marine’s story is fishy. I’m not shocked USAA denied him.

I’m still active duty but have never had any problems with USAA. The one claim I had to make was smoothly and easily handled.
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Old 10-25-2020, 06:37 PM
  #19  
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only gripe I have is I used their "recommended USAA approved realtors" on one of my numerous PCS's. she turned out to be a dud.

since then I always go with recommendations from the guys who PCS'ed before me, who know the local area and neighborhoods I am looking at.
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Old 10-25-2020, 08:22 PM
  #20  
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Originally Posted by senecacaptain View Post
when I log on, I get this

Enter Online ID and Password

logged in, then....

Enter PIN

successfully entered, then if from a strange IP or "on the road" hotel connection.....

Security Question

slight misspelling = still logs in. however, we have gotten past the gates of password, and PIN, to get to this question.

probably designed due to the smartphone keyboards and folks fat fingering the keys.
Totally agree with you on that.

But log in would even be more secure if you were using 2FA with their authenticator app...

Originally Posted by kaputt View Post
I think that Marine’s story is fishy. I’m not shocked USAA denied him.

I’m still active duty but have never had any problems with USAA. The one claim I had to make was smoothly and easily handled.
Yes, fishy IMO as well.

And for those of you who say USAA is more expensive than other options, are you factoring in the SSA refund that you get every year?
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