AOPA Credit Card...
I only use my card to pay for travel expenses when I go on job interviews. My last bill was due on July 13, a Sunday and not a business day. I mailed the check a week early. Naturally though the payment didn't get posted until the 14th, a Monday, and they friggin charged me a late fee and a finance charge. I called Bank of America to dispute the charge and the woman I talked to said she'd take care of it and waive the late fee and finance charge in full. She fed me some BS about having to wait 48 hours and then log on to make sure they credited my account. Well I waited two days and checked the account and they only credited me half of the late fee. Total BS. I called back and talked to a billing rep and he said he'd take care of it. This isn't the first time they've pulled this on me. I remember having to go through all this about a year ago. Same scenario. Bill was due on a weekend and didn't post until the following business day and got stuck with late fees. I'm going to cancel the card as soon as this all gets taken care of.
Anyone else have this problem? Stepping off my soap box now. :rolleyes: |
bank of america = satan
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Bank of America..
the same company that stopped requiring a social security number to obtain a credit card... cause illegal aliens need credit too :rolleyes: |
This is why I pay all my bills online:)
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Originally Posted by ny311
(Post 440929)
This is why I pay all my bills online:)
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The services went down hill after BOA bought out MBNA. I only keep the card around because I've had it 30 years. Charged my FIRC on it.
I noticed the junk mail really increased with the buy out as well. |
Bank of America put a freeze on my ATM card because I used it in PHL, MDW, and TPA all in the same day. The worst part was I couldn't get a hold of customer service until monday. (this happened on a saturday)
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Originally Posted by Fly Gal
(Post 447969)
Bank of America put a freeze on my ATM card because I used it in PHL, MDW, and TPA all in the same day. The worst part was I couldn't get a hold of customer service until monday. (this happened on a saturday)
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Originally Posted by ryan1234
(Post 448082)
Bank of America has customer service?
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Originally Posted by ryan1234
(Post 448082)
Bank of America has customer service?
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