UflyMike
 

Any of you guys had issues with your ufly mic? I had to send mine in after 3 1/2 years of normal use (Mic quit working), and they are charging me $47 to fix. Kinda sad, as most other head set companies (david clark, bose etc.) seem to back there product much better than uflymike does. On top of that they sent my mic back to the wrong address. I cant say i would recommend this mic setup to anybody, as it seems to need repairs after 3 years, which you will pay for.

I'm a big BOSE supporter but I know most don't want to drop 1100 on an A20.

The wrong address thing is just a mistake, happens to the best of us.

Its more than that though, she made me think it was my fault for their mistake.

Can you use the uflymike in Part 121 ops?

Just got the Telex Ascend last week...so far I really like it! It is a little too big to fit on the top of my charts in my flight case so I have to carry it seperatly. So far that's my only complaint...and deadheads are much more enjoyable now with some music.

Yes, they have a TSO version

Yes, there tso'd now. Again, I wouldn't do it, the headset is bulletproof, the mic on the other hand wears out.

I use it in the Hawker. The thing I hate about it the most is when you go over a bump in a taxiway, or even worse, running over centerline lights (only happens when the FO is flying of course :rolleyes:), it cuts in and out... really annoying.

I have used it for over 3 years now and the only time mine cuts in and out is when the battery is low. Maybe check that next time.

I love my uflymike... Had little issues at first, cause i didn't realize i didn't have the mike pushed all the way in and it would stop working at times. but after a few flights i figured it out. the tso is just earbud headphones and a sticker. The faa trust us to fly the plane but not replace a battery. haha.. but i only wear the earbuds if a faa person is on board or checkouts

Has anybody had to adjust the sensitivity on one of these uflymike headset. I get a lot of low level squelch noise in the plane I fly?

Just got notified of this thread and wanted to address a few issues the best I can.

@TheBills: First, warranty. Warranties in the industry last 1-year, 3-years, or 5-years. The only one I have seen that lasts five years is David Clark. You have, in fact, owned your UFM for 4 1/2 years which equates to over 9,000 hours of use for a professional pilot. That is a lot of wear and tear for anything, even if it is well taken care of.

We closely scrutinized our warranty policy and found that parts that fail out of defect or workmanship (which is what all companies warranties cover) usually do within the first year. We are not a multinational corporation with deep pockets capable of giving everyone free repairs on our products till the end of time, we are just a small family business.

I wish I could make our product bulletproof, but it is not possible. All headsets utilize mechanical components that will eventually wear out, there is no way around it. Because of this, we designed our headset to be repaired at minimal cost. The highest cost of a single repair is $47, which includes the part, labor, and return shipping. Anything beyond that only adds to the cost of the part. We make absolutely nothing doing repairs on either parts or labor, these costs simply cover our costs.

Second, shipping. We return products to the address on file unless told otherwise either over the phone or in the requested info note to be included with the repair. We do not simply return packages to the return address on the receiving box as they are often incorrect and unreliable. I am not concerned about whose "fault" it is, I am only concerned with getting the problem resolved. We are doing everything we can to get your packaged delivered to the correct address one way or another at not additional cost to you.

Like SalukiPilot4590 said, these things happen.

If you need anything else, feel free to contact us at 719-531-7226.


@cantwin - Sounds like the ANR is getting overwhelmed. Try turning down the volume at the headset or comm panel. Seems to work for most individuals with this kind of problem.


@Three Green - You are correct, sounds like you need to turn down the mic gain. Your adapter should have come with a jewelers screwdriver to make this adjustment. Simply turn the pot 10-15 degrees at a time counter-clockwise to turn down the gain. Be careful not to go too far as the pot only has 270 degrees of travel before hitting a stop.


Brandon
UFlyMike

3+ years being shared between to 121 pilots(the wife and myself). Zero problems! Love it and highly recommend to anyone interested.

Well, I have to apologize for a bad review. Uflymike sent me a loner and have been helpful in getting my repaired mic back (that went to the wrong address). So, if your wanting the mic, its a nice setup. Even though I had to repair the boom for $47, im pretty happy with it, and would recommend it.