Quote:
Originally Posted by dojetdriver
Thanks man, actually another guy was able to help me out. However, do I need to list with reservations, or can I just show up at the gate to request a jumpseat pass?
Thanks.
Okay, glad you got help. Do us a favor though. If you have any issues with gate agents (especially in ATL) trying to send you to the customer service counter to get listed as a non-rev when you're trying to j/s, please let one of us on the forum know or any AirTran pilot you know, so that we can pass the info along to our j/s coordinator.
We've been having issues with this and we're not going to stand for it. It's been happening mostly in ATL (imagine that), and they've even pulled this with our pilots. So for the record to anyone reading this, when j/sing on AAI, you simply go to the gate to request the j/s. You DO NOT need to be listed with rez, the ticket counter outside of security, or any customer service counter inside of security.
If the agent absolutely insists on it, try to get a hold of the Cptn. or F/O somehow, but again please collect all info (flt #, date, time, agent's name, etc). and make sure an AAI pilot that will take it to our j/s Chairman gets it. This applies to all pilots that are reading this. We want to nip this in the bud as we take a lot of pride in having one of the best reputations with regard to how we treat j/sers.
For the record, all of our 717s have only one cockpit j/s and one f/a j/s. The 737s that we lease from GECAS have two cockpit j/s and one f/a j/s and the ones we own have only one cockpit j/s. If you're from another airline, you can only sit in our cockpit j/s. However, our pilots can sit in the f/a j/s. So if any of you ever show up to find a completely full flight with an AAI j/ser, he/she should offer to sit in the f/a j/s so that you may occupy the one in the cockpit.
Good luck and again, please let us know of any problems any of you might encounter so that we can forward the issue to our j/s committee.