Quote:
Originally Posted by brianb
How many Job fairs have you hosted in the past? Seems to me that you should have had this scenario ironed out a long time ago.
Maybe it's just me, tainted by the retail/service experience I had in high school and college to pay for college and flight training, etc.
But I thought it was a good practice, especially for the owner/proprietor/manager to FIRST say "we apologize for any service failure/inconvenience our customers may have experienced......"
Even if it wasn't directly their fault, etc. You know, taking responsibility/ownership, etc. It DOESN'T just apply to airline interviews