[email protected]. Email them

Doesn't sound like you know the wording of the contract yourself. I would contact them first to get clarity before crying here

Does 9E pay for Global Entry?

Doubt it. I'm sure they'll say that you can use a passport like most. I had my Global Entry before I started here. It's awesome.

You can use it as Sentri when crossing the border by car or walking.

If you're operating the flight in my experience the fastest way is to use the crew lanes. for personal travel, Global Entry is amazing. Some Credit Cards pay for it....

Union lawyers are involved, thanks for your input though, very constructive

Already a week beyond that, but I do appreciate it. We'll see what comes of it this week.

How are you a week beyond that when the award just came out?

Initial award got the ball rolling

Bet you have Jane on your speed dial