Like others on here my motivation to go above & beyond is GONE. I for one will never ever log on to review my Pulse performance compared to other Delta Pilots. Customer comments and enhancing the experience is as important to me as another useless JDPower award. This ranks right up there with the Pilot Activity Statement. I'll happily move the planes from point A to B without bending sheetmetal. The only metric I care about is the maximum amount of credit I can get with the least amont of block hours.
This D-5 test is yet another slap in the face to try and squeeze more blood out of the turnip and unless ordered to by the CPO I will not be participating thank you. Move the goal line for shared rewards and then expect us to happily work harder. I'll be putting my headset on at D-1 thanks!
FUPM!!!!