Kudos to Flight Crew
01-22-2018, 11:20 AM
#1
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Kudos to Flight Crew
Thanks a million to the SWA flight crew today who saw me left at the gate when the ATL gate agent closed 1/3 empty flight at 13 mins prior.
Without expectation from me, the pilots told the agent as they were handed the paperwork to get the JS'r on and viola, in about 3 mins later I was on the jet with the door closed 5 mins prior to departure.
Without a doubt, unless the flight crew noticed and intervened, it was gonna be a long day in ATL! As they say in SOCAL sanctuary cities, muchos gracias!
Without expectation from me, the pilots told the agent as they were handed the paperwork to get the JS'r on and viola, in about 3 mins later I was on the jet with the door closed 5 mins prior to departure.
Without a doubt, unless the flight crew noticed and intervened, it was gonna be a long day in ATL! As they say in SOCAL sanctuary cities, muchos gracias!
01-22-2018, 05:43 PM
#2
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Originally Posted by full of luv
Thanks a million to the SWA flight crew today who saw me left at the gate when the ATL gate agent closed 1/3 empty flight at 13 mins prior.
Without expectation from me, the pilots told the agent as they were handed the paperwork to get the JS'r on and viola, in about 3 mins later I was on the jet with the door closed 5 mins prior to departure.
Without a doubt, unless the flight crew noticed and intervened, it was gonna be a long day in ATL! As they say in SOCAL sanctuary cities, muchos gracias!
Without expectation from me, the pilots told the agent as they were handed the paperwork to get the JS'r on and viola, in about 3 mins later I was on the jet with the door closed 5 mins prior to departure.
Without a doubt, unless the flight crew noticed and intervened, it was gonna be a long day in ATL! As they say in SOCAL sanctuary cities, muchos gracias!
01-24-2018, 05:40 AM
#6
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Originally Posted by Vital Signs
Where does this flight that's only 1/3 full originate from? 
I have not been on a plane that was not largely oversold in ages.
Yes, Great Crew!
I have not been on a plane that was not largely oversold in ages.
Yes, Great Crew!
Thanks again SW crew!
01-24-2018, 06:02 AM
#7
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Posts: 1,888
Originally Posted by full of luv
ATL.... yeah I was surprised as well, every middle seat plane wide was empty. That's why I was so bewildered once on that the gate agent originally said no with 13 mins left, I figured it was probably filled to the gills, but when I got on, lots of seats and room for bags.
Thanks again SW crew!
Thanks again SW crew!
01-24-2018, 06:13 AM
#8
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Posts: 666
Over the last decade, our ground ops employees have increasingly been subjected to too much metrics and not enough common sense. That plus our new non-rev-friendly reservation system has made us a whole lot less easy to jumpseat on than we used to be. 
Flight Ops has become the last bastion of "trying to do the right thing" on the frontline, though there is some slight evidence here & there that a course correction may be forthcoming...
In the meantime, do what at6d said. I'll be watching for you.
Flight Ops has become the last bastion of "trying to do the right thing" on the frontline, though there is some slight evidence here & there that a course correction may be forthcoming...In the meantime, do what at6d said. I'll be watching for you.
01-24-2018, 06:23 AM
#9
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Joined APC: Sep 2014
Posts: 390
Originally Posted by Blackhawk
Poor service from an ATL gate agent??? No way. Though I am surprised to see that at SWA. Never had an issue with a SWA employee. Even had a few gate agents struggle for 30+ minutes to get me on the jump seat after SWA went to the computerized system.
ATL agents, acquired, not hired.
01-24-2018, 06:58 AM
#10
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Posts: 80
Originally Posted by tyler durden
^^^^^This^^^^^
ATL agents, acquired, not hired.
ATL agents, acquired, not hired.
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