If you plan to commute to work on Southwest,
12-19-2018, 05:57 PM
#11
Gets Weekends Off
Joined APC: Nov 2006
Position: Early Retiree SWA
Posts: 354
Alaska buddy of mine was having major problems for several days with SW trying for the js. Apparently, the AK employee numbers have an extra zero or number (?) which throws our system off and it denied him for several days/multiple flights before they finally figured it out. So now, each time he rides with us, he has to advise the gate agent to not input that zero or whatever extra number they have... our top rate IT system just couldn't handle it.
K
K
12-19-2018, 06:34 PM
#12
Gets Weekends Off
Joined APC: Nov 2015
Posts: 1,117
As an FO, and immediately after this nonsense started floating around, all the CAs I've been flying with have been making SURE to make the walk to check to make sure we're not leaving jumpseaters or commuters. I guess that's a personal decision for each CA but the ones I've flown with have been making the walk, just to make sure.
Especially when we heard that Spirit pilots were getting bad info since they're having CASS issues. Spirit is super commuter friendly so a little effort to make sure those guys don't get screwed is time well spent.
Especially when we heard that Spirit pilots were getting bad info since they're having CASS issues. Spirit is super commuter friendly so a little effort to make sure those guys don't get screwed is time well spent.
12-19-2018, 08:52 PM
#13
Strike averted!
Joined APC: Mar 2015
Position: B737
Posts: 3,638
We had a UAL guy commuting today (seat in the cabin).
Had flight deck authorization and had no issues.
Had flight deck authorization and had no issues.
12-20-2018, 04:55 PM
#14
Gets Weekends Off
Joined APC: Sep 2005
Posts: 1,735
Originally Posted by Kapitanleutnant
Alaska buddy of mine was having major problems for several days with SW trying for the js. Apparently, the AK employee numbers have an extra zero or number (?) which throws our system off and it denied him for several days/multiple flights before they finally figured it out. So now, each time he rides with us, he has to advise the gate agent to not input that zero or whatever extra number they have... our top rate IT system just couldn't handle it.
K
K
12-20-2018, 07:10 PM
#15
Line Holder
Joined APC: Jan 2014
Posts: 69
Was denied CASS today on Southwest but gate agent was able to do the work around and still list me for a seat in the back. She said the issue has been going on for 3 weeks.
12-21-2018, 11:01 AM
#16
Gets Weekends Off
Joined APC: Jun 2010
Position: DOWNGRADE COMPLETE: Thanks Gary. Thanks SWAPA.
Posts: 6,602
Originally Posted by dr650
Was denied CASS today on Southwest but gate agent was able to do the work around and still list me for a seat in the back. She said the issue has been going on for 3 weeks.
12-21-2018, 10:59 PM
#17
Gets Weekends Off
Thread Starter
Joined APC: Sep 2010
Posts: 1,253
Still happening. Seats in back getting few and far between. Ho Ho Ho LUV IT.
12-21-2018, 11:13 PM
#18
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Joined APC: Jun 2010
Position: DOWNGRADE COMPLETE: Thanks Gary. Thanks SWAPA.
Posts: 6,602
I don’t understand who’s in charge of IT at this joint. There’s been issues that should’ve been fixed YEARS ago and now this CASS issue has been going on for weeks. Completely unacceptable. It’s almost like the IT department (or those that are outsourced IT) have zero accountability to worry about.
12-22-2018, 12:47 AM
#19
Banned
Joined APC: Nov 2008
Position: doggy style
Posts: 1,006
You guys are always fantastic, but yes there seems to be some new thing with weight restrictions recently. 2 weeks ago, had an agent refuse to clear me into the flight deck or give a seat because she said it was weight restricted. She put me on the normal standby list. Cabin went full, flight deck ended up going empty and I was left behind because I was so far down the list.
12-22-2018, 09:15 AM
#20
Gets Weekends Off
Thread Starter
Joined APC: Sep 2010
Posts: 1,253
Latest word is that it will be fixed for United by early January. Sorry guys totally unsat from company and quite frankly SWAPA.
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