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-   -   Flown Alone, Spirt sends UM to wrong airport (https://www.airlinepilotforums.com/spirit/145680-flown-alone-spirt-sends-um-wrong-airport.html)

AirBear 12-25-2023 11:26 AM

Flown Alone, Spirt sends UM to wrong airport
 
https://www.huffpost.com/entry/6-year-old-boy-flying-alone-put-on-wrong-spirit-airlines-flight_n_6589a296e4b014ec45a261eb

6yr old UM on Spirit was sent PHL-MCO instead of PHL-RSW. His grandmother had to drive 4 hours to pick him up.

Excargodog 12-25-2023 03:29 PM

Happens more than we’d like to admit.
 
https://people.com/travel/united-air...-wrong-flight/

https://www.cntraveler.com/story/jet...27s%20John%20F

https://www.independent.co.uk/news/world/americas/american-airlines-minor-wrong-state-b2144979.html

https://<a href="http://bobsutton.ty...miami-airport/

TransWorld 12-25-2023 05:50 PM

You had but one job to do...

Andy 12-26-2023 12:10 AM

Let me get this straight ... grandma could drive 4 hrs each way from Ft Myers to Orlando to pick up the 6 year old child, but wasn't willing to fly round trip to accompany him on the flight? Awesome parenting and grandparenting.

Noisecanceller 12-26-2023 04:17 AM


Originally Posted by Andy (Post 3741672)
Let me get this straight ... grandma could drive 4 hrs each way from Ft Myers to Orlando to pick up the 6 year old child, but wasn't willing to fly round trip to accompany him on the flight? Awesome parenting and grandparenting.


I don’t think it’s unreasonable to expect the airline to perform the service you tell you they are capable of executing. Aside from a misconnect or diversion this is something the airline should be able to do with 100% accuracy. If not, don’t offer a UM service.

CincoDeMayo 12-26-2023 04:55 AM


Originally Posted by Noisecanceller (Post 3741682)
I don’t think it’s unreasonable to expect the airline to perform the service you tell you they are capable of executing. Aside from a misconnect or diversion this is something the airline should be able to do with 100% accuracy. If not, don’t offer a UM service.

Airlines can not even guarantee your plane won’t crash with “100% accuracy,” yet you make that the standard for UMs?

Do anything enough times, and it will fail at some point. That’s life.

Andy 12-26-2023 05:48 AM


Originally Posted by CincoDeMayo (Post 3741689)
Airlines can not even guarantee your plane won’t crash with “100% accuracy,” yet you make that the standard for UMs?

Do anything enough times, and it will fail at some point. That’s life.

Correct.

No airline has executed their UM program without sending a kid to the wrong airport on occasion.

Hugh Betcha 12-26-2023 05:57 AM

The good news is with the bad press SAVE is flat today. If I was working today I send another kid to Timbuktu! Buy while it's hot Boys and Girls!

turbojet28 12-26-2023 07:19 AM


Originally Posted by Hugh Betcha (Post 3741700)
The good news is with the bad press SAVE is flat today. If I was working today I send another kid to Timbuktu! Buy while it's hot Boys and Girls!

As a parent of three young kids, there is no way in h-e-l-l that I would ever put one of them on an airline flight alone. I honestly think that it’s insane that there are people who do this.

Commuter56 12-26-2023 07:20 AM

Why didn't the parent or guardian on the PHL side escort them to the gate? As far as I know you can still get gate passes for things like this. No way I would drop off a 6 year old kid at the airport and hope for the best.

RemoveB4flght 12-26-2023 07:37 AM


Originally Posted by AirBear (Post 3741571)
https://www.huffpost.com/entry/6-year-old-boy-flying-alone-put-on-wrong-spirit-airlines-flight_n_6589a296e4b014ec45a261eb

6yr old UM on Spirit was sent PHL-MCO instead of PHL-RSW. His grandmother had to drive 4 hours to pick him up.


"Oh look, some blip on the radar headline that's happened dozens of times around the industry that has nothing to do with pilots. I better go on the ol' message board and post a link because surely this isn't the era of smart phones and social media where this kind of thing is force fed to every device, especially those who's chat and browsing history indicate it would be relevant to them. I'm sure it hasn't been meme'd to death in their own private chat groups, I oughta open up a whole new thread to make sure them boys know what's going on, and I'll look particularly industry-savvy by being the first person to mention it."

-AirBear ( probably)

Andy 12-26-2023 09:58 AM


Originally Posted by turbojet28 (Post 3741726)
As a parent of three young kids, there is no way in h-e-l-l that I would ever put one of them on an airline flight alone. I honestly think that it’s insane that there are people who do this.

The irony here is that the kid will almost certainly be sent home unaccompanied. Grandma can't spare a few hours to ensure the kid gets home safely.

BeechedJet 12-26-2023 10:31 AM

I know this story can happen at any airline but the NK agents as a whole really do a lot of really dumb things that are a direct result of Miramar's love for cheap contract workers.

Beech Dude 12-26-2023 10:49 AM


Originally Posted by Commuter56 (Post 3741728)
Why didn't the parent or guardian on the PHL side escort them to the gate? As far as I know you can still get gate passes for things like this. No way I would drop off a 6 year old kid at the airport and hope for the best.

This is the root cause of the problem. Mom/Dad/whoever booked ticket, walked to the gate, that says Orlando, FL...

Boarding pass scanned, kid is validated on the manifest, good to board. Im not an NK guy, but I mean, most of the blame is not on yall.

Hugh Betcha 12-26-2023 12:02 PM

This is still alive? Can't we discuss something relavent like how our practice Type Ride Oral stars the guy from Young Frankenstein and that teenage Avenger?

Andy 12-26-2023 12:26 PM


Originally Posted by Hugh Betcha (Post 3741818)
This is still alive? Can't we discuss something relavent like how our practice Type Ride Oral stars the guy from Young Frankenstein and that teenage Avenger?

Too soon. Happened a couple of days ago. It'll die down by the time there's another Spirit passenger boarding area/on plane fight or schedule meltdown.

dckozak 12-26-2023 12:44 PM

Is there a onboard video of the kid breaking down in tears as he finds out he's not going to Grandma's? Did Spirit loose the kid at MCO and have to get Mickey to help find him? This make a nice, happy ending story, even if its grandma having to haul butt up I-75 to make it so. A nice "Home Alone" type story at the right time of year. No ones hurt, kid get's a lolly pop and mom and dad probably get a couple freebies as a "Sorry we screwed up" peace offering.

afterburn81 12-26-2023 05:33 PM


Originally Posted by Commuter56 (Post 3741728)
Why didn't the parent or guardian on the PHL side escort them to the gate? As far as I know you can still get gate passes for things like this. No way I would drop off a 6 year old kid at the airport and hope for the best.

Thats the thing about this story that makes no sense. Per Spirits U/M policies, a guardian or someone over the age of 15 must accompany the U/M to the gate. Then NK FA's handle the kid from gate to gate. Where a gaurdian must pick the the U/M up from the gate. Am I missing something? I'm not even sure how people get on the wrong airplane. But the parent or gaurdian had to have brought them to the wrong gate. Right?

Hugh Betcha 12-27-2023 02:20 AM

Why isn't anyone addressing that the parents worked for an airline without adequate reserve grid language and had to abandon the child with grandma? At least the wrong flight was staffed over the holiday. By two two X list pilots.

IT'S ALL ABOUT THE CHILDREN!

badflaps 12-27-2023 02:30 AM

Letting a 6 year old go anywhere with strangers is child abuse.

Hugh Betcha 12-27-2023 02:43 AM


Originally Posted by badflaps (Post 3741985)
Letting a 6 year old go anywhere with strangers is child abuse.

Letting me go anywhere alone is elder abuse.


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