Customer Service?
#1
Customer Service?
My sister has been out for a visit and needs to change her return ticket but has been unable to get a hold of anybody at Sunny? Sometimes the line says due to high call volume call back at a later time, repeated dialing may get you through but expect wait times more then 90 minutes. After :45 minutes on hold the line gets disconnected. Is this the norm or is something going on??
#2
Gets Weekends Off
Joined APC: Jun 2006
Position: 737 FO/Capt/FO
Posts: 427
My sister has been out for a visit and needs to change her return ticket but has been unable to get a hold of anybody at Sunny? Sometimes the line says due to high call volume call back at a later time, repeated dialing may get you through but expect wait times more then 90 minutes. After :45 minutes on hold the line gets disconnected. Is this the norm or is something going on??
I waited a few hours and was eventually able to get thru.
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