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-   -   United IT should be embarassed (https://www.airlinepilotforums.com/united/100266-united-should-embarassed.html)

Lambourne 03-16-2017 04:50 AM


Originally Posted by Probe (Post 2321626)
Well, my WSI and company email haven't worked on the IPAD for over a year. My latest is the new platform for the ULN has no lessons. I clicked every link in the page multiple times to try to get to a place where I could add lessons, but nothing. CCS on a computer and IPAD.

My new solution to IT issues is to do nothing. We don't get paid to fix them. I wait until a deadline, and let them catch it. That way, it makes it fairly far up the food chain. If we all did this, our leadership would start getting really tired of dealing with IT issues, instead of us.

When you change your flying together password your email password changes to your new password. You have to go to settings on the iPad and change your email password there to use the iPad email function. Change the incoming and outgoing server password to whatever you have chosen.

If you don't want to use the email app on the iPad you can log in to your email from any web browser using mail.united.com

Dave Fitzgerald 03-16-2017 07:24 AM


Originally Posted by Probe (Post 2321626)
Well, my WSI and company email haven't worked on the IPAD for over a year. My latest is the new platform for the ULN has no lessons. I clicked every link in the page multiple times to try to get to a place where I could add lessons, but nothing. CCS on a computer and IPAD.

My new solution to IT issues is to do nothing. We don't get paid to fix them. I wait until a deadline, and let them catch it. That way, it makes it fairly far up the food chain. If we all did this, our leadership would start getting really tired of dealing with IT issues, instead of us.

That was my solution as well. When we transitioned to bidding for PC's in CCS. I wasn't showing up. Came time, I expired, got a month off, with pay, because all the PC's for the month were filled. More to the story, but the time off was nice. :cool:

Dave Fitzgerald 03-16-2017 07:26 AM


Originally Posted by Lambourne (Post 2321642)
When you change your flying together password your email password changes to your new password. You have to go to settings on the iPad and change your email password there to use the iPad email function. Change the incoming and outgoing server password to whatever you have chosen.

If you don't want to use the email app on the iPad you can log in to your email from any web browser using mail.united.com

My questions would be,
1. Why in the world are you using UAL E-mail?
2. Why are you using the company owned/monitored iPad for E-mail?

I've had exactly the same experience. If it is such a hassle, why do it? Just same yourself the aggravation, and don't. If they want us to use it, it will get fixed.

APC225 03-16-2017 08:27 AM


Originally Posted by Dave Fitzgerald (Post 2321741)
My questions would be,
1. Why in the world are you using UAL E-mail?
2. Why are you using the company owned/monitored iPad for E-mail?

I've had exactly the same experience. If it is such a hassle, why do it? Just same yourself the aggravation, and don't. If they want us to use it, it will get fixed.

Use it for official business only. United.com to crew planning for a question about a COLA or to training scheduling or approvals/confirmations from usource claims, etc. If you use your personal email to send your latest medical certificate to the CPO admin they now have it and I'd rather them not.

It also comes in handy if another employee wants to contact you (lost item, scheduling coordination, etc) they can look up the email in Flying Together and get in contact with you. I understand that buying another tablet for personal use is expensive, ipads more so, but it amazes me how many folks use their company ipad for everything they do online, including personal and private.

Along the same lines, I think the use of the company ipad as a hotspot for your other devices may have similar privacy concerns.

Lambourne 03-16-2017 08:59 AM


Originally Posted by Dave Fitzgerald (Post 2321741)
My questions would be,
1. Why in the world are you using UAL E-mail?
2. Why are you using the company owned/monitored iPad for E-mail?

I've had exactly the same experience. If it is such a hassle, why do it? Just same yourself the aggravation, and don't. If they want us to use it, it will get fixed.

I'm not fixing anything by using the iOS as its designed. There are how to guides on FT. You can complain or you can ask for help. Life is all about choices.

Many UA departments will only respond to UA email addresses for security reasons. I highly suspect if we were not provided email addresses it would be an outrage to those that currently complain about using the company email. Also if iPads and ship sets went away the tears would flow like a river.

I use mine for company purposes only. It is a resource that is provided. If you don't want to use it that's your choice. But to deride those that do is inane.

Half wing 03-16-2017 09:11 AM

I have a personal iPad but I leave it at home. It weighs about a half pound and that's too much extra to carry. Also, I'd rather not get it stolen or lost. So, I'm forced to use the company iPad for personal stuff and company related. Call me wreckless but I could care less if the company sees what I do. I am not doing anything wrong or against company policy.

horrido27 03-16-2017 11:32 AM

Half Wing-
you are not 'forced to use the company iPad for personal stuff'.. you choose to do so because you feel that carrying an 8-14 oz personal IPad is to much for you~

Still amazes me to see some pilots doing things with their Company Issued Ipads that are questionable.
Will it ever become an issue? Probably not.
It will only be an issue if/when you have an incident/accident and the company and NTSB take your Company Issued Ipad to look at it.

As far as a company email, again.. it has its purpose and usefulness.
For those small percentage of pilots that don't want to use it.. enjoy~

As far as United IT is concerned.. yes, there is a continuing problem. Who really knows how deep the problem is? I expect any big company is going to have IT issues. Hell, Apple has issues! lol
But some of these issues should have been resolved by now.
Anyone else find it 'interesting' that the first month where they change the line range value on PBS, we have a meltdown? hhmmm.

Motch

Regularguy 03-16-2017 11:49 AM

OK I don't really get it?

UAL (and probably all companies in the USA) provides an email account to help with COMPANY business and help us surfs not have to use our own personal accounts. Why then would I use UAL's email account for MY personal business.

UAL (and many other companies in the USA) provide the iPad to accomplish COMPANY business so I won't have to use my personal device for it. So why would I want to mix my personal with the COMPANY business?

One item many seem to forget is FAR 121 requires UAL to provide up to date manuals and charts to fly their airplanes. The iPad is capable of doing this and is capable of sending and receiving UAL emails.

Why dfoes this seem so confusing?

If an individual wants to mix personal and COMPANY business on the COMPANY provide email and iPad it really is THEIR PERSONAL business!

I use my personal email accounts and iPad for my personal business and not UAL's. Others can do what they want!

Half wing 03-16-2017 01:54 PM


Originally Posted by horrido27 (Post 2321967)
Half Wing-
you are not 'forced to use the company iPad for personal stuff'.. you choose to do so because you feel that carrying an 8-14 oz personal IPad is to much for you~

Still amazes me to see some pilots doing things with their Company Issued Ipads that are questionable.
Will it ever become an issue? Probably not.
It will only be an issue if/when you have an incident/accident and the company and NTSB take your Company Issued Ipad to look at it.

As far as a company email, again.. it has its purpose and usefulness.
For those small percentage of pilots that don't want to use it.. enjoy~

As far as United IT is concerned.. yes, there is a continuing problem. Who really knows how deep the problem is? I expect any big company is going to have IT issues. Hell, Apple has issues! lol
But some of these issues should have been resolved by now.
Anyone else find it 'interesting' that the first month where they change the line range value on PBS, we have a meltdown? hhmmm.

Motch

Agree. It would be pretty poor judgment for someone to be using the company iPad inappropriately. I imagine someone out there has emailed a friend, while flying a flight, saying they're calling in sick to go play golf or something similar. I've heard of guys getting called in for a red carpet dance for visiting some over 18 sites on the company iPad.:p

mrmak2 03-16-2017 05:22 PM

The only thing on my iPad is check ins for Jetblue (and sometimes spirit) to get to and from work. I hope they monitor my activity- so that the next time I don't make it to to a trip that won't have to ask why.


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