United pax forcibly removed from flight
#811
I guess it depends on your personality:
A.
If you have the mentality of that B52 guy and other "Captains must always use their large balls" keyboard commandos.......
You go back there and end up on you tube trying to mediate the bickering between an amped-up UNITED gate agent and an amped-up passenger who barely speaks your language. The passenger tells you he is not leaving. You get a little amped-up yourself and say something really smart or really stupid to him and it gets recorded and posted on YouTube within 30 seconds. The clip then appears on Reddit 5 minutes after that. The agent eventually complains to her team lead, who eventually tells their ORD manager that you interfered with the agent. Republic's headquarters is called, and early Monday morning you wake up to voicemails from the chief asking for you to call her back regarding a ridiculous YouTube video of you from last night and other questions. You are eventually deadheaded to Indianapolis for "just a talk".
B.
If you follow the rules given to you every year in recurrent.......
You call for United's trained "conflict resolution official" described in your flight manual. When the UNITED ops person on the radio has no idea what you are talking about, you write down the time of that transmission for easier recall while writing your report. You then request ops to send a United supervisor to come and assist the gate agent.
If you are in an outstation where all UNITED gate agents have been laid off, you ask if there is ANY UNITED employee available that can assist the gate agent.
If the situation rises to a level 2 threat, you continue to follow the flight manual.
C.
If you are a fan of Einstein. You remember a quote of his in situations like this: “A clever person solves a problem. A wise person avoids it.”
As soon as the flight attendant says that the UNITED agent or UNITED supervisor has called the police, you make a PA informing the passengers that a warning message popped up on your instruments that will take about an hour to fix. You tell the passengers that you don't want them to to be sitting on the aircraft longer than necessary while the indication is eventually fixed, so you ask everyone to gather their belongings and deplane the aircraft. You remind them highly trained representatives from United Airlines will be happy to answer any questions they have in the gate area. You also tell them you will be available for any questions in the jet-bridge. If anyone asks you what the message on the screen is.... it is STEER OFF.
When the plane is cleared out, and you've answered people's questions, you check the radar again for SDF, take a seat in first, call your wife, and invite her to tell you all about her day.
A.
If you have the mentality of that B52 guy and other "Captains must always use their large balls" keyboard commandos.......
You go back there and end up on you tube trying to mediate the bickering between an amped-up UNITED gate agent and an amped-up passenger who barely speaks your language. The passenger tells you he is not leaving. You get a little amped-up yourself and say something really smart or really stupid to him and it gets recorded and posted on YouTube within 30 seconds. The clip then appears on Reddit 5 minutes after that. The agent eventually complains to her team lead, who eventually tells their ORD manager that you interfered with the agent. Republic's headquarters is called, and early Monday morning you wake up to voicemails from the chief asking for you to call her back regarding a ridiculous YouTube video of you from last night and other questions. You are eventually deadheaded to Indianapolis for "just a talk".
B.
If you follow the rules given to you every year in recurrent.......
You call for United's trained "conflict resolution official" described in your flight manual. When the UNITED ops person on the radio has no idea what you are talking about, you write down the time of that transmission for easier recall while writing your report. You then request ops to send a United supervisor to come and assist the gate agent.
If you are in an outstation where all UNITED gate agents have been laid off, you ask if there is ANY UNITED employee available that can assist the gate agent.
If the situation rises to a level 2 threat, you continue to follow the flight manual.
C.
If you are a fan of Einstein. You remember a quote of his in situations like this: “A clever person solves a problem. A wise person avoids it.”
As soon as the flight attendant says that the UNITED agent or UNITED supervisor has called the police, you make a PA informing the passengers that a warning message popped up on your instruments that will take about an hour to fix. You tell the passengers that you don't want them to to be sitting on the aircraft longer than necessary while the indication is eventually fixed, so you ask everyone to gather their belongings and deplane the aircraft. You remind them highly trained representatives from United Airlines will be happy to answer any questions they have in the gate area. You also tell them you will be available for any questions in the jet-bridge. If anyone asks you what the message on the screen is.... it is STEER OFF.
When the plane is cleared out, and you've answered people's questions, you check the radar again for SDF, take a seat in first, call your wife, and invite her to tell you all about her day.
Madcow wins the internet for the day!
#812
Gets Weekends Off
Joined APC: Nov 2016
Posts: 936
#813
Gets Weekends Off
Joined APC: Jul 2009
Position: Downwind, headed straight for the rocks, shanghaied aboard the ship of fools.
Posts: 1,128
#814
Gets Weekends Off
Joined APC: Oct 2009
Posts: 741
For some segments of American society it has pretty much always been that way.
"The step from one degree of violence to the next is imperceptibly taken and can not be taken back"
John Hersey
#815
#816
Gets Weekends Off
Joined APC: Sep 2016
Posts: 400
You seriously think police violence (like this, not shootings) has gotten worse? Were you not around when cops delivered beatings in lieu of arrest?
#817
Now ask the questions about Mr. Dao refusing to comply with the Flight Attendant and the Captain.
While I agree this situation could have been handled better, such as deplane all the pax first, then if Dao still wouldn't leave, remove him without witnesses, but the Contract of Carriage allows for him to be bumped even if he's in a seat.
While I agree this situation could have been handled better, such as deplane all the pax first, then if Dao still wouldn't leave, remove him without witnesses, but the Contract of Carriage allows for him to be bumped even if he's in a seat.
Don't hand off the "boarding process" nonsense; there is no definition of "boarding" in the contract, do it reverts to the plain meaning of the term. He was issued a pass, was entered into the manifest as boarded, he was boarded. If you want throw the crew are reserved passengers, they should be denied boarding because they didn't meet the timeliness standard for close-out--too late, so sorry.
GF
Last edited by galaxy flyer; 04-14-2017 at 03:52 PM.
#818
Banned
Joined APC: May 2014
Position: Tom’s Whipping boy.
Posts: 1,182
Racist Political Media Bias
This isn't the first time a passenger was wrestled off an airliner at the gate.
But what do you think; if the miscreant that refused to follow the direction of law enforcement had been... a skinny 20 something white guy wearing an Bud Lite wife beater with an NRA ball cap, would we still be talking about this?
But what do you think; if the miscreant that refused to follow the direction of law enforcement had been... a skinny 20 something white guy wearing an Bud Lite wife beater with an NRA ball cap, would we still be talking about this?
#819
Gets Weekends Off
Joined APC: Mar 2006
Position: guppy CA
Posts: 5,160
Ladies and gentlemen, this horse is officially dead and has been hauled off to the glue factory by the MSM. The passenger who was bitten by a scorpion is getting as much coverage than Mr Dao - and it ain't much. The subject will be momentarily and halfa$$ resurrected after market close Monday/premarket Tuesday when UAL reports 1Q earnings/has the quarterly conference call. But I'm sure some here will continue to prattle on, akin to going to Walmart and beating on bottles of Elmer's glue. Save the fabricated SJW outrage for the next airline incident - it's right around the corner.
#820
Covfefe
Joined APC: Jun 2015
Posts: 3,001
Ladies and gentlemen, this horse is officially dead and has been hauled off to the glue factory by the MSM. The passenger who was bitten by a scorpion is getting as much coverage than Mr Dao - and it ain't much. The subject will be momentarily and halfa$$ resurrected after market close Monday/premarket Tuesday when UAL reports 1Q earnings/has the quarterly conference call. But I'm sure some here will continue to prattle on, akin to going to Walmart and beating on bottles of Elmer's glue. Save the fabricated SJW outrage for the next airline incident - it's right around the corner.
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