CUN Nonrev and JS procedures
11-17-2019, 07:58 AM
#1
Gets Weekends Off
Thread Starter
Joined APC: Jun 2007
Position: 767/757 CA
Posts: 2,609
CUN Nonrev and JS procedures
Anyone know if you have to go to the special services to prepay departure taxes or charged to your payroll? Also, can you use the United APP with standby boarding pass or have to go to the counter before customs/security to get a printed pass?
11-17-2019, 04:59 PM
#2
Gets Weekends Off
Joined APC: Feb 2008
Position: Cessna 150
Posts: 655
To answer your questions, I’m not sure, but I had and experience that compels me to always stop by the ticket counter albeit it was a different country.
I cruised through security with my computer printed standby pass in Costa Rica. Flight is boarding with plenty of seats. About 15 prior, I asked the agent if she had cleared the standbys yet and she said she had. I told her I hadn’t been given a seat yet. She told me I wasn’t going to be on that flight because I didn’t pay the departure tax. I told her I selected “payroll deduct” and she told me I couldn’t do that. I told her I’d be right back and she told me I couldn’t leave the sterile area without an escort. Luckily, one of our other agents heard the story and was Core4’ing pretty hard that day and took my passport and some cash to the ticket counter and paid it for me. Don’t be me.
I cruised through security with my computer printed standby pass in Costa Rica. Flight is boarding with plenty of seats. About 15 prior, I asked the agent if she had cleared the standbys yet and she said she had. I told her I hadn’t been given a seat yet. She told me I wasn’t going to be on that flight because I didn’t pay the departure tax. I told her I selected “payroll deduct” and she told me I couldn’t do that. I told her I’d be right back and she told me I couldn’t leave the sterile area without an escort. Luckily, one of our other agents heard the story and was Core4’ing pretty hard that day and took my passport and some cash to the ticket counter and paid it for me. Don’t be me.
11-18-2019, 03:52 AM
#3
New Hire
Joined APC: Jul 2012
Posts: 4
For regular non-rev, the departure tax is part of what you are charged. For jumpseat, you’ll need to be proactive at the departure gate and pay it there. J/S is the least expensive way to get out.
The United app won’t display a boarding/standby pass, so you’ll need to check in at the ticket counter to show your passport and will be issued a paper version, which will get you through security.
Next, go to the boarding gate and let the agent know you need to pay your exit fee (should be $30ish, depending on the exchange rate). If I remember correctly, it must be paid with a credit card.
Buen viaje!
The United app won’t display a boarding/standby pass, so you’ll need to check in at the ticket counter to show your passport and will be issued a paper version, which will get you through security.
Next, go to the boarding gate and let the agent know you need to pay your exit fee (should be $30ish, depending on the exchange rate). If I remember correctly, it must be paid with a credit card.
Buen viaje!
Last edited by BJXFlyer; 11-18-2019 at 04:06 AM.
11-18-2019, 11:35 AM
#4
Gets Weekends Off
Thread Starter
Joined APC: Jun 2007
Position: 767/757 CA
Posts: 2,609
Originally Posted by BJXFlyer
For regular non-rev, the departure tax is part of what you are charged. For jumpseat, you’ll need to be proactive at the departure gate and pay it there. J/S is the least expensive way to get out.
The United app won’t display a boarding/standby pass, so you’ll need to check in at the ticket counter to show your passport and will be issued a paper version, which will get you through security.
Next, go to the boarding gate and let the agent know you need to pay your exit fee (should be $30ish, depending on the exchange rate). If I remember correctly, it must be paid with a credit card.
Buen viaje!
The United app won’t display a boarding/standby pass, so you’ll need to check in at the ticket counter to show your passport and will be issued a paper version, which will get you through security.
Next, go to the boarding gate and let the agent know you need to pay your exit fee (should be $30ish, depending on the exchange rate). If I remember correctly, it must be paid with a credit card.
Buen viaje!
