Wouldn't the Army prefer issues over interpretations of policy and getting them fixed be handled discreetly, or has the military become so permissive that soldiers are encouraged to start a media row over consumer complaints? I know we sure see a lot of military enlisted in front of cameras with complaints these days.

(edit ... question was answered above ... soldier has a travel card)

Just re-read the "Social Media Policy" and if a person identified as a employed pilot were to get in front of a camera to complain about something like a hotel's service they'd be in violation.