Originally Posted by
forgot to bid
My wife had a good point, why make a video and post it before you let the company, in this case Delta, respond? Get to your destination and say "excuse me, can you help me? I was charged..."
15 minutes of fame - enough said. BZ to them for serving our country.
BTW O'Reilly had a good analysis this morning on F&F. He said, this is what you get when you don't pay your employees enough (DAL) and then take away whatever power they might have to make a good decision at their level.