Originally Posted by dragon

And to pile on, was in DTW this week and the agent, who was already waaay behind the power curve was telling the pax that DAL has instituted a new policy that says you can't gate check (pink tag) a bag on a commuter if it won't fit into the size-wise container. He then went onto check every single bag and gate check them, all while taking a huge delay that didn't need to be taken.

Now I don't know if we really have started this policy, but on the last flight of the day to an outstation, is this really necessary. Luckily I was not in uniform and was able to hide from the very angry passengers who complained bitterly not about the DCI carrier or the gate agent, but about Delta!