Originally Posted by
Columbia
Most business customers don't pay bag fees as they rarely check or have FO or above status allowing them free bags to check. Add in miles, upgrades, lower priced sky club access and most are quite happy.
"Travelers, especially business travelers, are not happy with their airlines and baggage fees are triggering their ire, finds an annual, much-watched consumer survey."
"Business travelers gave airlines an even lower average satisfaction score of 61 out of 100 (if consumers were teachers, that’s an 'F' grade)." I don't write this stuff. Apparently they disagree with your statement. I thought 61% was a D, but that's a whole different argument.