Coming in an uncomfortably close second in the ranking, which compiled thousands of separate surveys, is the second-busiest carrier at Port Columbus International Airport: Delta Air Lines Inc.(NYSE-DAL), slammed for its tacked-on fees.

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Whew, a utility company edged us out for most hated company in America. I'm sure our size helped us beat the other legacies (who were mostly on the list). But somehow SWA, with their complete lack of outsourcing, didn't even show up. Huh.