Originally Posted by
XHooker
Maybe so, but he's just giving the consumer what they want... and that's cheap. We're still taking care of our high value customers. Airfares are what pay our wages, and we constantly complain about how low they are, then we complain about charging the customer for more service. Can't have it both ways. That's our money Jeff's bringing in... now we need to make him fork it over!
I agree with the sentiment about being OUR money as I have said for every initiative that brings in or saves the company money: "Jeff must be finding ways to pay us for the contract we are going to get out of him!"
That being said, while we can't have it both ways, I think most of us would like to see pricing that makes sense. If they want to charge for a first bag, fine. But if that bag has a 50-pound limit, and a passenger checks multiple bags under the limit, why can't there just be a flat fee for each bag under 50 pounds? If bags exceed 50 pounds, then there is a flat rate heavy bag fee.
The airlines and ATA are now fighting new DOT rules that would require them to list on their website all the OTHER charges the passenger may eventually pay when they travel on the ticket they are about to buy. Of course they are crying poverty in their arguments saying that the amount of money that would be required to update their websites would be too much and essentially be another "tax" on the system. Seriously?
Is it unreasonable to have a pop-up window that states, "The following are some of the service and fees which may apply to the use of your ticket on XYZ Airlines depending on how you prefer to travel:
1. Ticket counter check in fee $5 (Save money by checking in online)
2. Checked bag fee $25 (Save money by only bringing a carry on)
3. Second bag fee $50 (Save money by checking only one bag)
4. In-cabin pet fee $125 (Save money and leave your pet at home!)
5. On board entertainment $6-8 LiveTV (Save money:bring a book or ipad!)
6. On board food purchase $3-10 (Save money: bring your own or starve!)
7. Extra legroom seats $9-109 (Sorry you're to tall for our standard seats)"
Don't think that is asking too much. In reality the companies are fighting the ability to hide these fees from the traveling public so they have the average passengers trapped into paying for something they didn't know about.