Unless we have some first hand accounts of how this captain presented the information, we can jibber jabber all day about it.
Did she yell over the PA, "US Air is dangerous, sending out faulty planes", or calmly mention that the APU was inop, and hopefully this airplane would get fixed, or another airplane would be sent over?
The delivery is just as important as what was said.
I also agree that many views here have as much to do with East/West hatred, as any facts associated with the actual event.
Let's all take a break from this one.
Thread closed.