Originally Posted by
Scoop
The most telling point of the whole Alaska piece was when they talk about the fierce loyalty Alaska high Value customers have for Alaska.
Delta high value customers show no such loyalty - I wonder why? 
Scoop
We suck. That's why they outsource.
We're the pilots of an airline that flies passengers but evidently in our core competency we pilots suck at what we do and they want someone else to do it whether it's having a near same size fleet of regionals on the low end, Alaska in middle or AF/KLM heavies on the top.
We're not very good. That's why we should temper our expectations and go with the flow on scope and be constructive engagers who are quiet team players who know their place is at the bottom of the totem poll.
We're simply a liability asset required by law.
You know who is really good at being airline pilots? FedEx and Southwest pilots. That's why they get so much money. But we're not in their league, that's why we're not comparable.
