You can't go wrong with either one. My bro did the phone prep and I did the one in person. I'd recommend the one in person, but if you can't make it for whatever reason, then I'd still follow through with the phone seminar. The whole gang at EC is top notch - very knowledgeable, professional, fun and will help you in a number of ways. If your goal is to get hired at an airline, especially FDX, then I'd do it.