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Old 10-05-2011 | 01:45 PM
  #26  
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MacGuy2
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From: Couch Potato
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Originally Posted by Nightboxer
A note of caution with Parklane: I made a reservation with those guys about a year ago, gave 'em a credit card, and got a confirmation email (didn't print it, was at the in-laws house before departure). Upon showing up at the Parklane desk, they said "Who are you? No reservation for you, G.I.!" They had a car available, but wanted to run the credit card. You know what happened next. Double charge! Mistakes happen, but even after several emails and phone calls NO ONE at parklane was willing to help. Disputing the charge was a gigantic hassle, with parklane fighting all the way. I finally got it squared away, but I will never deviate with those clowns again, under any circumstances. Airport express or subway from now on, for me.
Well I have to say I've never had a problem with Parklane. I did notice, once, that the pick-up date on the receipt they sent me was incorrect (gotta make sure you're talking local date, not Z date). Emailed them back and they fixed it and all was well. Sorry it didn't work out for you. I suppose the moral to this story is to bring your receipt with you...just in case.

MG2
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