Originally Posted by
Jesse
Let's not complain about the hat policy, but since we're professionally attired why not ask the passengers to dress up for the occasion a bit as well?
Uhhh, what do you mean our society has changed quite a bit from when we could expect such behavior? Maybe if we just showed that we think enough of them to require it they'd see how much we truly respect them.
Of course, but society also expects you not to care how they look or act, but are more than willing to hold you and your organization to a higher standard. They vote with their dollars.
I recently gave one of those pilot presentations, to a huge group of kids and their parents. I can tell you that at least 40 parents came up to me and told me how much they loved DAL's uniform and how "cool" it was. Keep in mind I live near an airline town, and this is nothing out of the ordinary. As luck would have it, none of these parents were airline employees, but the fact still remains, the uniform garners respect and on some level awe.
AS with many of you, I do not have an opinion on the hat. I have a huge head, and the hat makes me look like a mushroom, but I wear it because I know what effect our uniform projects to the traveling public. Am I disgusted that we outsource over 50% of our flying to airlines that do not care? Of course I am, but I also am a believer that two wrongs do not make a right.