Originally Posted by
MunkyButtr
They don't get paid enough to stay there passed closing time or work weekends, are you kidding me? Ya'll are looking to hang the wrong people. The trolls working the manual procedures aren't to blame, its the kings and queens giving orders from the top floor. Top down transparancy and accountability is critical in any business. The reason they don't work passed closing times or weekends is the same reason I don't fly extensions and JA's, pay me! You're looking to hang the wrong people. The front line soldiers only take orders from the generals. I want the generals put on the front line to take the fire for a change, open their eyes to whats really going on.
But it's okay to have us working weekends/holidays/day offs when the job needs to get done? Look, I'm one of those guys that if I know something needs to get done, I just roll up my sleeves and do it. The only thing I've seen outta MEM or MSP or wherever they're doing this by hand is a weekly memo hidden in some out of the way place on the company website that says "Sorry. Computers still messed up. It's coming sometime in the near future." Rinse and repeat a week later. To me, that just seems like there's not a great sense of urgency on their part. If I were to put that kind of effort forth on each flight, I'd never be out on time and get called on the carpet every time I was a minute late. Wonder if I can pull the "Well, the ACARS kinda goofed, and that's why we were late" excuse and it'll fly.....for two weeks.
Who exactly ARE the front line soldiers and who are the generals in this case? I'm not even sure (passed the guy signing the "It's not out yet" memos) who is doing this. I agree there needs to be top down transparency and some kind of accountability. However, in 5+ years at Pinnacle, I've never seen it. I'd love to. It would be a refreshing change from management hiding in a bulletproof ivory tower.