While there are many areas of my work life that need to be improved,and I've never hesitated to point out what I believe needs to be fixed, I've got to take this opportunity to give my employer a thumbs up.

My grandfather passed earlier this week. Without going into all the details, everyone I talked to from management was so unbelievably warm, and helpful and their condolences were so sincere, I was slightly taken aback.

While we do have a lot of work to do and a lot of improvements to make, there are a lot of great people who work here, which makes this a great place to be. I'll leave it at that.