Originally Posted by
newKnow
While there are many areas of my work life that need to be improved,and I've never hesitated to point out what I believe needs to be fixed, I've got to take this opportunity to give my employer a thumbs up.
My grandfather passed earlier this week. Without going into all the details, everyone I talked to from management was so unbelievably warm, and helpful and their condolences were so sincere, I was slightly taken aback.
While we do have a lot of work to do and a lot of improvements to make, there are a lot of great people who work here, which makes this a great place to be. I'll leave it at that.
Condolences and prayers New. I agree, my experiences have been the same. Despite a lot of the issues we've discussed, the company and union do care about the people.
A minor example: about a year ago I had just landed at MCO and my wife called to tell me she'd broken her leg, was at the ER and our three kids 12, 8 and 5 were home alone. She couldn't reach any neighbors.
I called the duty pilot and 15 mins later DAL had me on an LA-bound jet. Pretty amazing. They didn't blink an eye.