Originally Posted by
BriLess
The Garden Hotel has a ticket office in the lobby of the hotel. Cash only. Then there is a hotel shuttle to the station direct. It has specified times to go and will match up with whatever train you plan to take to HKG. When you get to the station, there usually is a concierge who will walk you to the track you need to be. If it is your first time it is worth letting him take you for the small tip you will give him. Immigration on both sides has not been an issue. Then it is either a short taxi ride to the Sheraton or a two train MTR ride to Tsim Sha Tsui station by the hotel. Again first timers I would suggest the taxi.
This is good gouge from the Garden Hotel. I've done this. The ticket office referred to above is actually down the hallway to the left of the elevators as you face them, on the lobby level. For the first time let the guy at the train station when you arrive escort you. Once in HKG I chose to take the Metro (co-located with the train station) and I walked about 1 block to the Sheraton.