Same attorneys that failed to even think about IROPS resulting in expenses for passenger accommodations on diverts. After the argument between mainline management and the service providers "they are your passengers!" "No they are not, they are yours" resulted in people spending the night on RJ's, Congress stepped in and gave us the Passenger Bill of Rights.

Regional Chief Pilots (D.H. comes to mind), congratulations! Your lousy management skills were awarded with an Act of Congress.