Originally Posted by NE_Pilot

I don't see anywhere in the original post that it says there was a phone interview. The OP stated that he called to verify they had received his resume and the receptionist took down the message and relevant information so that the CP could call back and let the OP know whether or not the resume was received.

Withholding the CP's name prevents people in similar situations (or telemarketers) from calling in and navigating the phone tree to call the CP directly and catching them off guard. This way the CP has time to actually pull out the resume, look it over and call you back and not only verify the resume was received but probably give you an answer on if they want to interview you or not.

You gain nothing by giving them attitude back (especially based on what a receptionist says) except eliminating a job oppurtunity for yourself. I would have simply said thank you and waited to hear from the CP before jumping to a conclusion about the whole operation. Maybe they are a terrible place to work, then again maybe they just have a bad receptionist or have had issues in the past with giving out names of management personnel.