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Old 12-08-2011 | 04:41 AM
  #218  
hockeypilot44
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Originally Posted by FAULTPUSH
I didn't say to apologize. Why would I ask you to apologize when you're unapologetic? What's wrong with you? I meant something along the lines of "Hello - I just wanted to explain that I know you're getting stranded here. The reason for that is that you would get on this flight if I took the jumpseat, but I don't feel like doing that because the company overbooked the flight and it's not my problem to fix that." Just some words straight from the previous statement - no apologies, just an explanation, much like you might give your passengers if you had to hold, or go around. If you truly believe in the ethics of your position on this matter, you should have no problem doing them that courtesy.

Our contract says the following: "Pilots Deadheading to, or as part of, an assignment shall travel positive space (Must Ride) and have seats reserved in advance by the Company. Pilots may elect to sit in a cockpit jumpseat if all of the seats in thecabin are filled with positive space revenue passengers or other Deadheading crew members." That said, we are operating at record load factors, in a tough revenue environment, in a business beset with flight cancellations, rebookings, irregular operations, weather-induced problems, sick calls, etc. Deliberately overbooked flights are the exception, not the rule.
It's no different than buying a ticket on an oversold flight and then not volunteering to give up your seat when the agent asks for volunteers. I was bumped by a positive space crew member on United once. I was in the jumpseat when the agent expected one of the many positive space crewmembers to take the jumpseat. Long story short. Three male pilots said no and the one female pilot wearing jeans (against jumpseat dress code) said yes. I didn't get on.

Luckily I don't work for Frontier so I don't have to deal with this. At my airline I can book the jumpseat in advance. Our FOM specifically says I get on the jumpseat before a deadheader if I booked it. It was written that way by pilots for pilots. When deadheading at my airline, I check in at a kiosk or online and never even talk to the gate agent. I am never asked to give up my seat so I never have to say no. Different cultures I guess.
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