Originally Posted by
NotYet
I'm a newhire, in real need of some PBS help today or Sunday afternoon.
No answers at any of the advertised help lines, prefbid or IAH MEC office.
Emails, voicemails have been launched. Can't log in to PrefBid. The old PBS documents have been deemed obsolete, and a new one exists but can't be
found. Guess I'm on my own, unless anyone out there has any good ideas.
Any ideas?
What exactly is it you need help with? Can you ask the question here and maybe someone can pipe in as to how to solve your problem? Unless of course you mean you need an A-Z rundown of how to use PBS. In that case I would see why you need their help.
To be honest, three times in the past I have asked for or tried to utilize the various experts and help options to get questions answered on PBS bidding and how something was awarded. Twice I never got responses. The third time I chatted with someone who took down my question for research with a promise to get back to me with the answer. Never happened. Other general e-mails to the scheduling committee have gone unanswered as well.
That was three strikes for them as I found them absolutely useless in responding to my needs as a member. The fact of the matter is I wouldn't need their help if they were able to write coherent documentation which fully explains PBS, Dynamic Bidding, Mixed Lines and Reserve Denial Mode bid groups.